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AT&T

Lead Account Manager

AT&T

. Build long-term client relationships .

Posted 10/14/2026full-timeRemote • United StatesSenior💰 $103,000 - $192,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced sales principles and practices with a focus on building long-term client relationships and maximizing revenue through upselling and cross-selling. Possesses strong analytical and problem-solving skills to effectively resolve customer disputes and ensure satisfaction.

Highest-signal resume keywords
8+ Years Of Relevant Sales ExperienceAdvanced Knowledge Of Sales PrinciplesStrong Written And Verbal Communication SkillsAdvanced Data Analysis SkillsStrong Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales PrinciplesData AnalysisContract ManagementAccount ManagementUpsellingCross-SellingCustomer Dispute ResolutionStrategic Account PlanningProduct KnowledgeService Knowledge
Soft Skills
Communication SkillsProblem-SolvingInitiativeCollaborationCustomer Satisfaction
Industry Keywords
Client RelationshipsMarket ConditionsConsultative SkillsRevenue MaximizationContract Renewals

About the role

Key responsibilities & impact
  • Build long-term client relationships
  • Identify upsell and cross-sell opportunities
  • Retain business and pursue new sales to maximize revenue
  • Resolve customer disputes and accounts receivable discrepancies
  • Diffuse potential problems and ensure ongoing customer satisfaction
  • Lead contract renewals and manage addendums
  • Maintain contract inventories
  • Execute strategic account plans to meet client needs and business goals
  • Stay updated on industry trends and market conditions
  • Anticipate client needs and use consultative skills to close sales
  • Collaborate with internal teams
  • Take initiative for results
  • Demonstrate comprehensive product and service knowledge

Requirements

What you’ll need
  • 8+ years of relevant sales experience
  • Advanced knowledge of sales principles, practices, products, and services
  • Strong written and verbal communication skills
  • Advanced data analysis skills
  • Strong problem-solving and analytical skills
  • Bachelor’s degree (BS/BA) desired

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Commission $31,200