Lead Advanced Network Tech Support

AT&T

. Integrate and support new technology platforms into network environments .

Posted 10/2/2026full-timeRichardson • Texas • United StatesSenior💰 $130,700 - $196,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced networking knowledge with expertise in software-defined networking, virtualization, and containerization. Proven ability to lead technical initiatives, mentor staff, and drive problem management in Agile/DevOps environments.

Highest-signal resume keywords

Advanced Networking KnowledgeSoftware-Defined NetworkingCI/CD PipelinesRoot Cause AnalysisTechnical Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network AutomationCustom Tools DevelopmentNetwork Performance MetricsProblem ManagementComplex Network Issue Resolution

Soft Skills

MentoringCollaborationStrategic Influence

Tools & Technologies

VirtualizationContainerizationAgile MethodologiesDevOps PracticesData Analytics

Certifications & Qualifications

Relevant Certifications

Industry Keywords

Environmental ComplianceNetwork OperationsTechnology Integration

About the role

Key responsibilities & impact

Integrate and support new technology platforms into network environments
Develop, test, train, and create methods and procedures for new technology introduction
Collaborate with CTO Partners in Agile/DevOps environments
Review and sign off on CTO designs
Utilize software-defined networking, virtualization, containerization, CI/CD pipelines, custom tools, and advanced data analytics
Resolve complex network issues and critical outages
Provide technical leadership and lead root cause analysis
Drive problem management initiatives
Develop tools and metrics for network operations
Lead significant projects with strategic autonomy and influence executive decisions
Mentor less experienced staff
Implement long-term plans impacting the organization
Collaborate with senior leadership
Contribute to AT&T compliance with applicable environmental laws and regulations

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired
5+ years of related experience
Certification is required in some areas
Advanced networking knowledge, including software-defined networking, virtualization, and containerization
Experience with CI/CD pipelines for automation
Ability to create custom tools, network performance metrics, and network automation
Experience resolving complex network issues, critical outages, root cause analysis, and problem management
Ability to work onsite five days per week at the designated work location
Ability to work 40 hours per week

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
No relocation is offered