Lead Member of Technical Staff – AI Operations Platform Engineer

AT&T

. Design and develop software platforms that ingest, analyze, and act on telemetry from millions of residential broadband devices .

Posted 10/12/2026full-timeBothell • Washington • United StatesSenior💰 $180,200 - $270,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and developing large-scale software platforms that leverage AI technologies and automation solutions to enhance operational efficiency and customer experience. Proficient in Python and modern software development practices, with a strong understanding of system architecture and telemetry analytics.

Highest-signal resume keywords

Python ProgrammingAI Technologies DevelopmentLarge-Scale Automation SolutionsSystem Architecture UnderstandingTelemetry Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringSystems EngineeringDistributed Applications DevelopmentAPIsData PipelinesTestingCI/CDCloud-Native DevelopmentFault DetectionPredictive Analytics

Soft Skills

Problem SolvingIntellectual CuriosityCollaboration

Tools & Technologies

Large Language ModelsStreaming Data PlatformsOperational Monitoring ToolsAutomation Frameworks

Industry Keywords

BroadbandNetworkingWi-FiResidential GatewaysConnected DevicesTelecommunications

Tech Stack

Tools & technologies

CloudPython

About the role

Key responsibilities & impact

Design and develop software platforms that ingest, analyze, and act on telemetry from millions of residential broadband devices
Build AI-enabled applications and operational workflows utilizing LLMs, agents, and machine intelligence to improve troubleshooting, analysis, and decision-making
Create large-scale analytics and automation solutions that identify software defects, operational anomalies, and emerging customer-impacting issues before they become widespread incidents
Develop automated root cause analysis capabilities that correlate network, device, software, and customer experience data across complex ecosystems
Design and implement automated remediation solutions that safely resolve known issues with minimal human intervention
Partner with engineering, product, software development, operations, and vendor teams to improve platform reliability, software quality, and customer experience
Drive technical strategy and architecture decisions for next-generation operational intelligence and autonomous operations platforms

Requirements

What you’ll need

Strong software engineering and systems engineering experience building large-scale, distributed applications and platforms
Proficiency in Python and modern software development practices, including APIs, data pipelines, testing, CI/CD, and cloud-native development
Experience designing and implementing scalable automation solutions for operational or customer-facing environments
Experience developing applications that leverage AI technologies, including large language models (LLMs), agents, retrieval systems, or related AI frameworks
Strong understanding of system architecture, observability, telemetry collection, event processing, and operational monitoring
Ability to translate ambiguous business and operational challenges into scalable engineering solutions
Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, Data Science, or a related STEM discipline
Experience building AI-powered tools that improve operational efficiency, automate workflows, or enhance decision support
Knowledge of large-scale telemetry analytics, streaming data platforms, data engineering, or data science techniques
Experience developing platforms that support fault detection, anomaly detection, predictive analytics, or automated remediation
Familiarity with broadband, networking, Wi-Fi, residential gateways, connected devices, or telecommunications environments
Experience working across multiple disciplines to influence technical direction and drive complex initiatives from concept through deployment
Passion for solving large-scale engineering problems that directly improve customer experience
A builder's mindset, intellectual curiosity, and a desire to help create the next generation of autonomous operations capabilities

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone