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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in solution architecture and systems engineering, with a strong focus on aligning technology solutions to business capabilities and customer experience outcomes. Proficient in Agile methodologies and capable of leading cross-functional teams to deliver high-quality, sustainable solutions.
Highest-signal resume keywords
Solution ArchitectureAgile MethodologiesBusiness Capability ModelingCloud ComputingCustomer Journey Mapping
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData MappingAPIsSFTPHTTP(S) ProtocolsAI/GenAI ImplementationProcess ModelingValue Stream MappingTechnical LeadershipSystems Engineering
Soft Skills
Communication SkillsPresentation SkillsStakeholder ManagementProblem-Solving SkillsAnalytical Abilities
Tools & Technologies
JiraAzure DevOpsSparxAgile Project Management ToolsKnowledge Platforms
Industry Keywords
End-to-End Solution DesignTechnical Debt ManagementHigh AvailabilityDisaster RecoveryScalability Requirements
Tech Stack
Tools & technologiesAzureCloudSQL
About the role
Key responsibilities & impact- Perform end-to-end solution design across capabilities, applications, and organizational boundaries
- Use enterprise repositories such as Sparx, capability maps, and knowledge platforms to understand dependencies and assess upstream/downstream impact
- Collaborate with business, product, technology, and operational teams, including Business Architects, Product teams, and System Architects
- Facilitate cross-functional discussions connecting strategic outcomes with implementation teams
- Ensure solutions align to the Target Architecture and support long-term sustainability and reduced implementation cost
- Identify and manage technical debt and ensure architectural decisions comply with standards, patterns, and domain roadmaps
- Use AI-driven analysis to accelerate solutioning, reduce repetitive tasks, and identify impacted product teams early
- Validate AI results and integrate them into solution workflows
- Work with Enterprise Architecture to map solutions to business capabilities, stakeholder needs, and value flows across domains
- Provide insight for prioritization and strategic planning based on capability health, performance gaps, or ecosystem impacts
- Lead customer journey mapping initiatives and translate journeys into system interactions, capabilities, and solution designs
- Embed resiliency, observability, and performance engineering into solution designs
- Ensure systems meet high availability, disaster recovery, and scalability requirements
- Support Agile and DevOps teams in implementing architecture solutions
- Provide technical leadership throughout the delivery lifecycle and ensure alignment to the architecture vision
Requirements
What you’ll need- At least 5 years’ experience in systems engineering, solution architecture, or technical business management role; 8+ years preferred
- Excellent communication, presentation, and stakeholder management skills
- Excellent problem-solving skills and analytical abilities
- Experience with cloud computing
- Experience in SQL, data mapping, APIs, SFTP, and HTTP(S) protocols
- Experience with Agile project management tools such as Jira and Azure DevOps
- Experience as a Product Owner, Business Analyst, or similar role in an Agile environment
- Ability to translate business needs into technical requirements
- Ability to prioritize tasks and manage time effectively in a fast-paced setting
- Expertise in business capability modeling, value stream mapping, and process modeling
- Strong working knowledge of Agile methodologies: Scrum, SAFe, and Kanban
- Experience mapping and optimizing end-to-end customer journeys and aligning technology solutions to customer experience outcomes
- Ability to connect business capabilities and system interactions to customer journeys, including journey mapping frameworks and E2EUX concepts
- Experience evaluating and implementing emerging technologies such as AI/GenAI, automation, and digital platforms
- No employer sponsorship now or in the future
- Preferred degrees in Engineering, Information Systems, or related technical fields
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
