Manager – Network Services

AT&T

. Oversee and optimize planning, deployment, maintenance, performance, operation, and support of network infrastructure .

Posted 10/12/2026full-timeNashville • Tennessee • United StatesMid-LevelSenior💰 $77,100 - $128,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing network infrastructure planning, deployment, and performance while ensuring compliance with industry standards and regulatory requirements. Proven ability to lead and develop teams, manage operational performance metrics, and resolve complex network issues.

Highest-signal resume keywords

Network Infrastructure ManagementTeam Leadership and DevelopmentBudget and Cost ManagementRegulatory ComplianceComplex Problem Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network PlanningNetwork DeploymentNetwork MaintenancePerformance MonitoringWireless ServicesWireline ServicesVOIP ServicesVideo ServicesData ServicesOperational Performance Metrics

Soft Skills

Team ManagementDelegationConflict ResolutionCross-Functional CollaborationCustomer Complaint Handling

Industry Keywords

Industry StandardsRegulatory RequirementsService ActivationOperational IssuesEnvironmental Compliance

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Oversee and optimize planning, deployment, maintenance, performance, operation, and support of network infrastructure
Direct, mentor, and develop teams of managers, technicians, and engineers
Oversee daily team operations, delegate tasks, and resolve day-to-day issues
Influence hiring, firing, disciplinary action, and promotional decisions for subordinates
Oversee network projects and daily operations, coordinating with departments and maintaining service levels
Manage costs, budgets, workloads, and operational performance metrics
Ensure adherence to industry standards, regulatory requirements, and company policies
Identify and mitigate risks and manage escalations for high-severity network issues
Resolve complex problems during outages and handle customer complaints
Coordinate with cross-functional teams and stakeholders
Execute market-level plans for service activation and reliability
Collaborate on regional and national initiatives and drive lead generation and product distribution
Report operational issues to senior management
Contribute to AT&T compliance with applicable environmental laws and regulations

Requirements

What you’ll need

3+ years of related experience in area of professional responsibility
Bachelor’s degree (BS/BA) preferred
Must work onsite five days per week from the designated work location
No relocation is offered
Applicants must not require employer sponsorship now or in the future
Supervisor experience/responsibility
Ability to oversee network infrastructure planning, deployment, maintenance, and performance
Ability to direct and develop teams of managers, technicians, and engineers
Knowledge of wireless, wireline, VOIP, video, and data services
Ability to ensure compliance with industry standards, regulatory requirements, and company policies
Ability to monitor performance metrics, manage budgets, workloads, escalations, and complex network outage resolution

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone