Manager – Sales, Bilingual

AT&T

. Lead and optimize a team of telesales representatives in a consumer call center .

Posted 10/26/2026full-timeAtlanta • United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading telesales teams to drive revenue growth while ensuring exceptional customer service. Proficient in data analysis for developing continuous improvement strategies and maintaining strong vendor relationships.

Highest-signal resume keywords

Telesales LeadershipRevenue Growth StrategiesBilingual Spanish ProficiencyData Analysis for ImprovementVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceUpselling StrategiesRevenue GenerationCorporate ComplianceWorkforce PlanningCustomer Experience ManagementTask AssignmentSales Plan ImplementationData AnalysisStrategic Policy Development

Soft Skills

Customer Service ExcellenceCollaborationChange ManagementInfluencing DecisionsTeam Leadership

Certifications & Qualifications

Bachelor’s Degree (BS/BA)

Industry Keywords

Call Center OperationsConsumer SalesPerformance MetricsContinuous ImprovementVendor Operations

About the role

Key responsibilities & impact

Lead and optimize a team of telesales representatives in a consumer call center
Drive revenue growth through effective sales and upselling strategies
Ensure superior customer service and satisfaction
Lead a consumer telesales organization to exceed customer experience objectives
Analyze data to develop and implement revenue-generating and continuous-improvement strategies
Direct daily activities and execution of call centers and vendor operations
Achieve revenue goals and reduce expenses
Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning
Collaborate with business areas to drive strategic alignment and manage change
Maintain strong domestic and international vendor relationships
Assign tasks, implement sales plans, and enforce company policies
Influence hiring, firing, disciplinary, and promotional decisions for subordinates

Requirements

What you’ll need

5+ years of related sales experience
Must be bilingual
100% bilingual in Spanish, including reading, writing, and speaking
Bachelor’s degree (BS/BA) desired
Must work in the posted location
Office presence minimum of 5 days per week
No relocation is offered

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Commission $23,000