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AT&T

Principal Enterprise Release Manager

AT&T

. Define, operationalize, and scale Enterprise Release Management across AT&T Technology Services .

Posted 10/2/2026full-timeAtlanta • Texas • United StatesLead💰 $116,700 - $196,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive expertise in Enterprise Release Management, including the development of governance frameworks, operational models, and standardized playbooks. Proficient in leveraging AI-enabled analytics and DevOps practices to enhance release readiness, risk assessment, and stakeholder communication.

Highest-signal resume keywords
Enterprise Release ManagementAgile MethodologiesDevOps PracticesJira AlignAI-Enabled Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Change ManagementIT Service ManagementSDLC GovernanceMetric ValidationDependency ManagementRisk AssessmentKPI DefinitionData AnalysisProduction-Deployment PracticesRollback Planning
Soft Skills
Executive CommunicationStakeholder ManagementFacilitationNegotiationOrganizational Influence
Tools & Technologies
Jira CloudJira Service ManagementGitHubServiceNowPower BI
Industry Keywords
Technology TransformationCross-Organizational TransformationMatrixed EnterpriseContinuous ImprovementGovernance Processes

Tech Stack

Tools & technologies
CloudITSMSDLCServiceNow

About the role

Key responsibilities & impact
  • Define, operationalize, and scale Enterprise Release Management across AT&T Technology Services
  • Establish a consistent framework for release readiness, dependencies, risks, customer impact, and improvement opportunities across strategic programs, applications, and infrastructure
  • Define and evolve the Enterprise Release Management strategy, operating model, roadmap, and adoption approach
  • Operationalize standardized release-management playbooks, dependency practices, readiness criteria, deployment guidance, communications, and governance
  • Lead onboarding of strategic programs through discovery, working sessions, tabletop exercises, adoption planning, and governance mobilization
  • Establish accountability across Enterprise Release Management, Program Release Management, delivery, application, infrastructure, and Change Management teams
  • Develop and govern an enterprise release scorecard and validate release data models, source-system mappings, metric calculations, and reporting
  • Translate release data into leadership decisions, targeted interventions, and measurable improvement actions
  • Create enterprise visibility into release scope, schedules, readiness, dependencies, risks, change activity, and customer impact
  • Strengthen cross-program and application-to-infrastructure dependency identification, ownership, escalation, and resolution
  • Establish evidence-based readiness and risk-review practices supporting consistent go/no-go decisions
  • Lead portfolio-wide change-risk and resiliency capabilities, including application risk scoring and change-request completeness review
  • Partner with Infrastructure Engineering to scale enterprise patching and infrastructure change across large application portfolios
  • Drive end-to-end traceability from business initiative and delivery work through source-code change, pipeline execution, change record, deployment, and production outcome
  • Partner with architecture, DevOps, ITSM, data, and platform teams to integrate enterprise tooling and platforms
  • Define and guide responsible AI use cases for change validation, release-risk assessment, dependency analysis, intelligent scheduling, and release decision support
  • Establish human-in-the-loop controls, accountability, auditability, and measurable outcomes for AI-enabled release capabilities
  • Facilitate executive governance forums and communicate release health, strategic risks, dependencies, adoption progress, and required interventions
  • Mentor release-management professionals and foster transparency, accountability, shared ownership, and continuous improvement

Requirements

What you’ll need
  • 10+ years of experience in enterprise release management, program release management, technology transformation, software engineering, DevOps, IT service management, delivery governance, or a related discipline
  • Demonstrated experience designing or scaling an enterprise operating model, governance framework, or technology-management capability
  • Strong knowledge of modern Enterprise Release Management, Change Management, ITSM, SDLC governance, and production-deployment practices
  • Experience leading complex, cross-organizational transformation in a matrixed enterprise
  • Expert knowledge of Agile, SAFe, Waterfall, and Hybrid delivery models, with strong experience in DevOps and CI/CD practices
  • Hands-on experience with Jira Align, Jira Cloud, Jira Service Management, GitHub/GitHub Actions, ServiceNow, and related DevOps toolchains
  • Demonstrated ability to move between executive strategy and hands-on execution, including data analysis, metric validation, and tooling enablement
  • Strong understanding of release readiness, dependency management, risk assessment, change controls, progressive delivery, rollback planning, observability, incident analysis, and outage root-cause analysis
  • Experience defining KPIs, metric objectives, calculation methodologies, source ownership, governance processes, and executive scorecards
  • Experience establishing standardized playbooks, operating procedures, onboarding methods, governance forums, and adoption models
  • Working knowledge of AI-enabled analytics, generative AI, prompt engineering, workflow automation, and human-in-the-loop decision models
  • Experience developing executive-level dashboards, analytics, visualizations, and data-driven presentations using Power BI and related business intelligence platforms
  • Strong executive communication, facilitation, negotiation, stakeholder-management, and organizational-influence skills
  • Master's degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent relevant experience (preferred)
  • No employer sponsorship now or in the future

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone