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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing software application delivery, including design, development, testing, and deployment, with a strong focus on automation and quality assurance processes for Salesforce products. Proficient in managing testing strategies, defect management, and collaboration with cross-functional teams to ensure high-quality software solutions.
Highest-signal resume keywords
Salesforce Quality Assurance ManagementTest Automation Using SeleniumTest Planning And EstimationSQL/SOQL ProficiencySoftware Application Delivery Oversight
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software TestingTest AutomationProgramming LanguagesDatabase TechnologiesTest EstimationTest PlanningUser Acceptance TestingIntegration TestingDefect ManagementSalesforce Development
Soft Skills
CollaborationCommunicationLeadershipProblem-SolvingStakeholder Management
Tools & Technologies
SeleniumPostmanSoapUIJIRAOracle
Industry Keywords
SalesforceCRM TestingPoint Of Sales TestingSoftware Development Life CycleAgile Methodologies
Tech Stack
Tools & technologiesERPJavaJavaScriptOracleSeleniumSQL
About the role
Key responsibilities & impact- Oversee software application and service delivery across design, development, testing, deployment, production support, troubleshooting, and maintenance
- Gather and review software requirements and user stories, provide estimates, and create software design specifications
- Assess and test hardware and software interactions with engineers and architects
- Create and execute automated test plans and strategies
- Validate test environments, test data, and test results; design and implement code fixes
- Perform unit, dynamic application security, interface, integration, end-to-end, and user acceptance testing
- Support applications, resolve configuration and environment issues, and support software deployment
- Review deliverables from cross-vendor teams
- Develop, implement, and manage QA processes for Salesforce products
- Define and communicate quality standards and parameters for Salesforce systems
- Collaborate with product owners, developers, stakeholders, and business owners throughout the Salesforce development cycle
- Manage Salesforce CRM UI and backend web-services functional, integration, and end-to-end testing; support UAT
- Enable production support and automate suitable features using Selenium and Postman
- Govern testing best practices, methodologies, and delivery for Salesforce systems
- Develop testing program strategies and integration testing strategies for data flow between Salesforce and ERP systems
- Plan, conduct, monitor, and inspect Salesforce product testing
- Enhance QA methodology for test and defect management
- Manage external vendor relationships and Salesforce consulting services
- Provide Salesforce product training
- Lead resource allocation, test estimation, defect triage, and stakeholder meetings
- Maintain JIRA for defect management and track customer-facing issues
- Escalate unresolved issues and drive defects to closure
Requirements
What you’ll need- Requires a Bachelor’s degree, or foreign equivalent degree in Engineering, Computer Science, or Information Technology
- 7 years of progressive, post-baccalaureate experience in the job offered or a related occupation
- Experience overseeing software application and service delivery, including design, development, testing, deployment, production support, troubleshooting, and maintenance with a focus on automation
- Experience using various programming languages to execute specific development methodologies
- Experience performing CRM and Point of Sales testing
- Experience with test estimation, test planning, and test automation
- Experience utilizing Postman, SoapUI, and Selenium
- Experience utilizing SQL/SOQL, Java, JavaScript, and XML
- Experience with database technologies such as Oracle
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
