Principal UX Designer – Architect

AT&T

. Define and communicate a cohesive UX vision, experience architecture, and design direction across HR technology products and employee journeys .

Posted 9/18/2026full-timeDallas • Texas • United StatesLead💰 $158,200 - $237,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in human-centered design, interaction design, and information architecture, with a proven ability to lead the end-to-end design process for enterprise-scale digital experiences. Proficient in using modern design and prototyping tools while effectively collaborating with cross-functional teams to deliver impactful user experiences.

Highest-signal resume keywords

Human-Centered DesignInteraction DesignInformation ArchitecturePrototypingUsability Research

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Design SystemsWireframingPrototypingUser FlowsJourney MappingService BlueprintsHigh-Fidelity DesignExperience ArchitectureAccessibility StandardsUsability Testing

Soft Skills

CommunicationPresentationStorytellingFacilitationMentoring

Tools & Technologies

WorkdayServiceNowSAP SuccessFactorsOracle HCMModern Design ToolsCollaboration Tools

Certifications & Qualifications

Bachelor’s Degree (BS/BA)

Industry Keywords

HR TechnologyEmployee ExperienceSaaS PlatformsWorkflow-Driven ProductsEmployee Lifecycle Experiences

Tech Stack

Tools & technologies

OracleServiceNow

About the role

Key responsibilities & impact

Define and communicate a cohesive UX vision, experience architecture, and design direction across HR technology products and employee journeys
Translate business objectives, user needs, operational constraints, and technical considerations into clear experience strategies
Identify opportunities to simplify fragmented workflows across systems, channels, and user groups
Influence product roadmaps by framing customer problems, experience principles, and measurable outcomes
Create wireframes and interactive prototypes from concept through high-fidelity coded solutions using modern tools and frameworks
Develop system-aware experience models connecting front-end interactions with underlying system behavior
Lead design for complex, high-impact initiatives from discovery through launch and optimization
Create journey maps, service blueprints, information architecture, user flows, wireframes, prototypes, and detailed interaction designs
Design experiences for employees, managers, HR professionals, and system administrators
Ensure solutions work across desktop, mobile, and integrated enterprise platforms
Partner with UX Research to develop research plans, interpret user insights, and translate findings into strategies and scalable design solutions
Organize product structure and information flow based on requirements
Facilitate discovery sessions, concept reviews, usability studies, and design workshops
Use qualitative and quantitative evidence to assess design decisions and improve released experiences
Turn findings into actionable product recommendations and experience priorities
Partner with UI designers, engineers, developers, product managers, HR, and other leaders to deliver cohesive design solutions
Facilitate alignment across teams with differing goals, processes, and technical constraints
Present design rationale and recommendations to senior stakeholders
Anticipate dependencies across multiple products and employee journeys
Mentor designers without direct people-management responsibility
Ensure designs meet usability and accessibility standards
Create and maintain design documentation and validate visual quality, interaction behavior, system response, and user flows
Promote consistent use of design systems, interaction standards, and reusable patterns
Identify gaps in shared components and partner with design-system teams to address them
Stay current on design trends, front-end technologies, and AI advancements

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired
7+ years of related experience
Proven track record designing enterprise-scale digital experiences, SaaS platforms, or complex workflow-driven products
Demonstrated ability to lead the end-to-end design process, from discovery through delivery, with measurable business and user impact
Experience navigating ambiguity and driving alignment across cross-functional teams, products, and stakeholder groups
Deep expertise in human-centered design, interaction design, information architecture, prototyping, and usability research
Ability to transform complex policies, data, and processes into intuitive and efficient user experiences
Strong ability to influence product direction, strategic priorities, and executive decisions through customer insights and compelling narratives
Proficiency using modern design, prototyping, and collaboration tools
Exceptional communication, presentation, storytelling, and facilitation skills
Demonstrated success serving as an individual contributor while coaching and elevating the work of other designers
Experience designing solutions within HR technology, employee experience, workforce management, or related enterprise domains
Familiarity with key employee lifecycle experiences, including hiring, onboarding, learning, performance, career development, compensation, and employee support
Knowledge of enterprise platforms such as Workday, ServiceNow, SAP SuccessFactors, Oracle HCM, or similar systems
Experience contributing to design systems and scaling experiences across large product portfolios
Position requires office presence a minimum of 5 days per week
No relocation is offered

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone