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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales expertise and customer engagement skills, with the ability to meet sales targets and provide exceptional customer service. Proficient in product knowledge related to data and entertainment technology, with a consultative approach to sales.
Highest-signal resume keywords
Sales ExpertiseCustomer ServiceConsultative Sales ApproachRetail ExperienceProduct Demonstrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TargetsProduct KnowledgeTransaction JournalsInventory MaintenancePaperwork Accuracy
Soft Skills
Customer EngagementFlexibilityCommunicationTeam ParticipationProblem Solving
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
RetailCustomer FacingSales ExperienceCommunity EventsData Devices
About the role
Key responsibilities & impact- Create meaningful customer connections using personalized sales expertise
- Meet sales targets and earn commission through AT&T products and services
- Stay current on data, entertainment technology, devices, Wi-Fi, data devices, and TV entertainment tools
- Understand customer needs and recommend suitable products and services
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Guide customers through options using a consultative sales approach
- Participate in community events
- Fill online orders and make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- May wear a uniform
Requirements
What you’ll need- 1-3 years retail/customer facing/sales experience preferred
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate may be required
- Flexible and open to change
- Must be able to work a 9am-9pm schedule, including weekends
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Uncapped commission opportunities
