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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales expertise and customer engagement through personalized interactions, product knowledge, and consultative sales approaches. Capable of meeting sales goals while providing excellent customer service and maintaining operational procedures.
Highest-signal resume keywords
Sales ExpertiseCustomer EngagementConsultative Sales ApproachRetail ExperienceProduct Demonstration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Goals AchievementProduct KnowledgeTransaction Journal SubmissionInventory MaintenancePaperwork Accuracy
Soft Skills
Customer ServiceCommunicationFlexibilityTeam ParticipationProblem Solving
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
RetailCustomer FacingSales ExperienceCommunity EventsData Technology
About the role
Key responsibilities & impact- Create meaningful connections with every customer through personalized sales expertise
- Meet and exceed sales goals using AT&T’s products and services
- Stay current on data, entertainment technology, devices, Wi-Fi, data devices and TV entertainment tools
- Understand customer needs and recommend appropriate products
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Use a consultative sales approach to guide customers through options
- Participate in community events
- Fill online orders and make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Wear a uniform when required
Requirements
What you’ll need- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as the needs of the business dictate may be required
- 1-3 years retail/customer facing/sales experience preferred
- Ability to work a schedule between 9am-9pm, including weekends
- Ability to work 40 hours weekly
- Ability to work with or without reasonable accommodation
- No sales experience required; AT&T provides tools, training and coaching
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Commission opportunities
