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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personalized sales and customer engagement, effectively recommending products and services while meeting sales targets. Proficient in operating technology and providing exceptional customer service in a fast-paced retail environment.
Highest-signal resume keywords
Personalized Sales ExpertiseCustomer ServiceSales Target AchievementConsultative Sales ApproachRetail Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesProduct DemonstrationsTransaction ManagementInventory MaintenancePaperwork Accuracy
Soft Skills
Competitive SpiritAdaptabilityCommunication SkillsCustomer EngagementTeam Collaboration
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
Retail SalesCustomer FacingData TechnologyEntertainment TechnologyCommunity Engagement
About the role
Key responsibilities & impact- Create meaningful connections with every customer through personalized sales expertise
- Meet sales targets and earn commission using AT&T products and services
- Stay current on data, entertainment technology, devices, Wi-Fi, data devices, and TV entertainment tools
- Understand customer needs and recommend products and services
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Complete opening and closing store procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Use a consultative sales approach to guide customers through options
- Participate in community events
- Fill online orders and make outbound calls to existing and potential customers
- Work a schedule between 9am-9pm, including weekends
- Operate in a fast-paced environment and adapt to evolving technology and customer needs
Requirements
What you’ll need- 1-3 years retail/customer facing/sales experience preferred
- Competitive spirit and desire to meet and exceed sales goals
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate
- May be required to wear a uniform
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Uncapped commission opportunities for top sellers
- Tools, training and coaching provided for employees without sales experience
- Monthly seniority-based schedules available 2 weeks in advance
