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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personalized sales and customer engagement, with a strong focus on meeting sales goals and providing exceptional customer service. Proficient in product demonstrations and maintaining accurate transaction records.
Highest-signal resume keywords
Personalized Sales ExpertiseCustomer EngagementSales Goals AchievementRetail ExperienceProduct Demonstrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceTransaction JournalsInventory MaintenanceProduct KnowledgeOrder Fulfillment
Soft Skills
Customer ServiceFlexibilityCommunicationTeam ParticipationAdaptability
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
RetailCustomer FacingSalesCommunity EngagementData Technology
About the role
Key responsibilities & impact- Create meaningful customer connections using personalized sales expertise
- Meet and exceed sales goals using AT&T products and services
- Stay current on data, entertainment technology, and devices
- Understand customer needs and recommend suitable products
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Participate in community events
- Fill online orders and make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Wear a uniform when required
Requirements
What you’ll need- 1-3 years retail/customer facing/sales experience preferred
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate
- Flexible and open to change
- Ability to work a schedule between 9am-9pm, including weekends
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Uncapped commission opportunities for top sellers
- Tools, training and coaching
