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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a consultative sales approach to guide customers through product options while building meaningful connections. Capable of meeting sales targets and adapting to evolving technology and customer service practices in a retail environment.
Highest-signal resume keywords
Consultative Sales ApproachCustomer ConnectionSales Target AchievementRetail Sales ExperienceFlexibility in Fast-Paced Environment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Goals AchievementProduct KnowledgeOrder FulfillmentOutbound Calling
Soft Skills
Customer ServiceCommunicationAdaptability
Tools & Technologies
AT&T ProductsSales Floor Technology
Industry Keywords
Retail SalesCustomer-Facing ExperienceCommunity Engagement
About the role
Key responsibilities & impact- Use a consultative sales approach on the sales floor
- Guide customers through product and service options
- Create meaningful customer connections using personalized sales expertise
- Meet sales targets through AT&T’s suite of products, devices, and personalized services
- Participate in community events
- Fill online orders
- Make outbound calls to existing and potential customers
- Work scheduled shifts between 9am-9pm, including weekends
- Stay current with evolving technology and changing customer-service practices
Requirements
What you’ll need- Ability to work a schedule between 9am-9pm, including weekends
- Flexibility and openness to change in a fast-paced environment
- Prior retail or customer-facing sales experience is a plus, not required
- Ability to meet and exceed sales goals
- Availability for 40 hours per week
- Must work in Peabody, Massachusetts, in an Office Worker (NOT Remote) role
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Tools, training and coaching provided for employees without sales experience
- Uncapped commission opportunities
