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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales expertise and customer engagement skills, utilizing a consultative approach to meet sales targets and provide exceptional customer service. Proficient in product knowledge related to data and entertainment technology, with the ability to adapt to a fast-paced retail environment.
Highest-signal resume keywords
Sales ExpertiseCustomer EngagementConsultative Sales ApproachRetail ExperienceProduct Demonstration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TargetsProduct KnowledgeTransaction JournalsInventory MaintenancePaperwork Accuracy
Soft Skills
Competitive SpiritCustomer ServiceTeam CollaborationFlexibilityCommunication
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax
Industry Keywords
RetailCustomer-FacingSales GoalsCommunity EventsFast-Paced Environment
About the role
Key responsibilities & impact- Create meaningful connections with every customer using personalized sales expertise
- Meet sales targets through AT&T’s suite of devices and personalized services
- Stay current on data, entertainment technology, devices, Wi-Fi, data devices, and TV entertainment tools
- Understand customer needs and recommend suitable products and services
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Use a consultative sales approach to guide customers through options
- Participate in community events
- Fill online orders and make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
Requirements
What you’ll need- Competitive spirit and desire to meet and exceed sales goals
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate may be required
- 1–3 years of retail/customer-facing/sales experience preferred
- Ability to work a schedule between 9am–9pm, including weekends
- Ability to work in a fast-paced team environment
- May be required to wear a uniform
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Monthly seniority-based schedules available 2 weeks in advance
- Tools, training and coaching provided for candidates without sales experience
- Uncapped commission opportunities
