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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personalized sales and customer engagement, effectively recommending products based on customer needs while achieving sales targets. Proficient in providing exceptional customer service and maintaining accurate transaction records.
Highest-signal resume keywords
Personalized Sales ExpertiseCustomer ServiceConsultative Sales ApproachRetail Sales ExperienceProduct Demonstrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TargetsTransaction JournalsInventory MaintenancePaperwork AccuracyProduct Knowledge
Soft Skills
Customer EngagementCommunicationFlexibilityTeam ParticipationCourteous Service
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax
Industry Keywords
RetailCustomer FacingSales ExperienceCommunity EventsFlexible Hours
About the role
Key responsibilities & impact- Create meaningful customer connections through personalized sales expertise
- Meet sales targets using AT&T products, devices and services
- Stay current on data, entertainment technology and devices
- Understand customer needs and recommend suitable products
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Guide customers through options using a consultative sales approach
- Participate in community events
- Fill online orders and make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Wear a uniform if required
Requirements
What you’ll need- 1-3 years retail/customer facing/sales experience preferred
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate may be required
- Ability to work a schedule between 9am-9pm, including weekends
- Must be able to perform duties with or without reasonable accommodation
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Uncapped commission opportunities
- Tools, training and coaching
