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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales expertise and customer engagement through personalized interactions, while effectively utilizing AT&T’s products and services to meet sales goals. Capable of providing excellent customer service and maintaining operational procedures in a retail environment.
Highest-signal resume keywords
Sales ExpertiseCustomer EngagementConsultative Sales ApproachRetail ExperienceProduct Demonstration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Goals AchievementProduct KnowledgeTransaction Journal SubmissionInventory MaintenanceOrder Fulfillment
Soft Skills
Customer ServiceFlexibilityCommunicationTeam CollaborationProblem Solving
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
RetailCustomer FacingSales ExperienceCommunity EngagementFlexible Hours
About the role
Key responsibilities & impact- Create meaningful connections with every customer through personalized sales expertise
- Meet and exceed sales goals using AT&T’s suite of products and services
- Stay current on data, entertainment technology, devices, Wi-Fi, data devices, and TV entertainment tools
- Understand customer needs and recommend suitable products
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Guide customers through options using a consultative sales approach
- Participate in community events
- Fill online orders and make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Wear a uniform when required
Requirements
What you’ll need- 1-3 years retail/customer facing/sales experience preferred
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as the needs of the business dictate may be required
- Must be flexible and open to change
- Must be able to work a schedule between 9am-9pm, including weekends
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Uncapped commission opportunities
