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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personalized sales and customer engagement, with a strong focus on meeting sales targets and providing exceptional customer service. Proficient in understanding customer needs and effectively matching products to those needs in a fast-paced retail environment.
Highest-signal resume keywords
Sales ExpertiseCustomer ServiceProduct DemonstrationConsultative Sales ApproachRetail Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TargetsData Technology KnowledgeWi-Fi DevicesTV Entertainment ToolsMultitaskingPaperwork AccuracyInventory MaintenanceOrder FulfillmentTransaction JournalsRetail Sales Experience
Soft Skills
Competitive SpiritCustomer EngagementTeam CollaborationFlexibilityCommunication
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
RetailCustomer-FacingSales GoalsCommunity EventsFlexible Hours
About the role
Key responsibilities & impact- Create meaningful connections with every customer through personalized sales expertise
- Meet sales targets using AT&T's products and services
- Educate and engage customers through product demonstrations
- Interact with customers and provide prompt, courteous customer service
- Guide customers through product options using a consultative sales approach
- Participate in community events
- Fill online orders
- Make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit all transaction journals daily
- Assist with inventory maintenance
Requirements
What you’ll need- Competitive spirit and desire to meet and exceed sales goals
- Up-to-date knowledge of data/entertainment technology and devices, including Wi-Fi, data devices, and TV entertainment tools
- Ability to understand customers' needs and match products to those needs
- Ability to multitask in a fast-paced team environment
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete paperwork completely, accurately, and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate
- May be required to wear a uniform
- 1–3 years retail/customer-facing/sales experience preferred
- Ability to work a schedule between 9am–9pm, including weekends
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Competitive hourly rate
- Additional monthly commission dollars by meeting and/or exceeding sales objectives
- Uncapped commission opportunities for top sellers
- Tools, training and coaching for employees without sales experience
