Retail Sales Consultant

AT&T

. Develop and attain customer experience and sales objectives for the store .

Posted 9/21/2026full-timeMishawaka • United StatesMid-LevelSenior💰 $47,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer engagement and sales capabilities, with a focus on achieving sales objectives and providing exceptional customer experiences. Proficient in product knowledge and consultative sales techniques to effectively guide customers.

Highest-signal resume keywords

Customer Experience ManagementSales PerformanceConsultative Sales ApproachRetail Sales ExperienceProduct Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ObjectivesOrder FilingInventory MaintenanceProduct DemonstrationsTransaction JournalsData Technology KnowledgeWi-Fi KnowledgeEntertainment Technology KnowledgePaperwork AccuracyLifting Up To 25 Pounds

Soft Skills

Competitive SpiritCustomer ServiceCourteous AssistanceFlexibilityTeam Collaboration

Tools & Technologies

Personal ComputerWireless EquipmentCopierFax Machine

Industry Keywords

RetailCustomer-FacingSales GoalsCommunity EventsPromotions

About the role

Key responsibilities & impact

Develop and attain customer experience and sales objectives for the store
Sell all products and services offered by AT&T
Meet sales objectives and earn commission through sales performance
Guide customers through product and service options using a consultative sales approach
Participate in community events
Fill online orders and make outbound calls to existing and potential customers
Complete customer contracts, warranties, payments, and order filing
Pull products from inventory and assist with inventory maintenance
Maintain knowledge of products, accessories, pricing plans, promotions, service features, and competitive offers
Provide market feedback to the Store Manager
Handle customer service inquiries and provide courteous assistance
Educate and engage customers through product demonstrations
Complete store opening and closing procedures
Submit transaction journals daily
Ensure an extraordinary customer experience

Requirements

What you’ll need

Prior retail or customer-facing sales experience is a plus
1-3 years retail/customer facing/sales experience preferred
Competitive spirit and desire to meet and exceed sales goals
Up-to-date knowledge of data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
Ability to work flexible hours, including evenings, weekends and holidays
Ability to stand for long periods of time
Ability to complete paperwork completely, accurately, and in a timely manner
Ability to lift up to 25 pounds
Ability to operate a personal computer, wireless equipment, copier and fax
Ability to work in other locations as business needs dictate may be required
Ability to perform duties with or without reasonable accommodation
May be required to wear a uniform

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Uncapped commission opportunities for top sellers
Tools, training and coaching provided for candidates without sales experience