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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales expertise and a consultative approach to meet customer needs while achieving sales targets. Proficient in utilizing technology and providing exceptional customer service in a retail environment.
Highest-signal resume keywords
Sales ExpertiseCustomer ServiceConsultative Sales ApproachRetail ExperienceTechnology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TargetsProduct DemonstrationsTransaction JournalsInventory MaintenanceData DevicesWi-Fi TechnologyTV Entertainment ToolsPaperwork AccuracyFlexible SchedulingCustomer Engagement
Soft Skills
Competitive SpiritCommunication SkillsInterpersonal SkillsProblem-SolvingTeam Collaboration
Tools & Technologies
Personal ComputerWireless EquipmentCopierFax Machine
Industry Keywords
Retail SalesCustomer-FacingCommunity EngagementOutbound CallsStore Procedures
About the role
Key responsibilities & impact- Create meaningful connections with every customer through personalized sales expertise
- Meet sales targets using AT&T’s full suite of products
- Understand customers’ needs and recommend products and services
- Educate and engage customers through product demonstrations
- Provide prompt and courteous customer service
- Guide customers through options using a consultative sales approach
- Participate in community events
- Fill online orders
- Make outbound calls to existing and potential customers
- Complete store opening and closing procedures
- Submit transaction journals daily
- Assist with inventory maintenance
- Wear a uniform when required
Requirements
What you’ll need- Competitive spirit and desire to meet and exceed sales goals
- Stay up to date on data/entertainment technology and devices, such as Wi-Fi, data devices, and TV entertainment tools
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods of time
- Ability to complete paperwork completely, accurately, and in a timely manner
- Ability to lift up to 25 pounds
- Ability to operate a personal computer, wireless equipment, copier and fax
- Ability to work in other locations as business needs dictate
- 1–3 years retail/customer-facing/sales experience preferred
- Ability to work a schedule between 9am–9pm, including weekends
- Prior retail or customer-facing sales experience is a plus
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Uncapped commission opportunities
- Tools, training and coaching provided for candidates without sales experience
