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AT&T

Retail Store Manager

AT&T

. Oversee all aspects of the daily operation of a retail store .

Posted 9/25/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $66,100 - $99,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills to effectively manage a retail team, ensuring sales performance and customer satisfaction. Proficient in planning, problem-solving, and maintaining operational efficiency while adhering to corporate standards.

Highest-signal resume keywords
Retail Management ExperienceSales Performance OptimizationTeam Leadership and DevelopmentCustomer Satisfaction EnhancementWireless Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ManagementInventory ManagementAccounting and ReportingMerchandising PromotionsAnalytical Skills
Soft Skills
Excellent CommunicationLeadership SkillsProblem-Solving SkillsCollaboration Skills
Tools & Technologies
AT&T Mobility Systems
Certifications & Qualifications
Bachelor's Degree (BS/BA) Desired
Industry Keywords
TelecommunicationsCustomer ExperienceRetail OperationsPromotional ActivitiesSales Targets

About the role

Key responsibilities & impact
  • Oversee all aspects of the daily operation of a retail store
  • Lead a team of Assistant Store Managers and Retail Store Consultants to accomplish sales, customer satisfaction and operational goals
  • Manage and develop the store team
  • Ensure the store meets sales performance and profitability targets and maintains high customer satisfaction through coaching and training
  • Perform additional outreach and promotional activities, including off-site events as needed
  • Maintain and manage optimal inventory levels at the store location
  • Complete accounting and reports associated with sales, receipts and prices
  • Maintain corporate standards of store appearance
  • Implement direct sales merchandising promotions
  • Assign tasks, implement sales plans and ensure adherence to company policies
  • Influence decisions regarding hiring, firing, disciplinary action and promotional activity for subordinates
  • Maximize sales, customer experience and operational efficiency

Requirements

What you’ll need
  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders on initiatives beyond store walls
  • Bachelor's degree (BS/BA) desired
  • 1+ years of related sales, retail, or call center customer-facing experience
  • Ability to work evening and weekend hours
  • Ability to perform additional outreach and promotional activities, including off-site events as needed

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Best-in-class paid training
  • Monthly commission dollars by meeting and/or exceeding store sales objectives
  • $22,000 commission opportunity