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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and communication skills while managing retail operations and developing a team to achieve sales objectives. Possesses expertise in telecommunications, merchandising, and customer experience to drive performance and collaboration.
Highest-signal resume keywords
Retail Management ExperienceSales Objectives AchievementTeam DevelopmentCustomer Experience EnhancementTelecommunications Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementMerchandisingProduct LaunchesAnalytical SkillsProblem-Solving Skills
Soft Skills
Leadership SkillsCommunication SkillsCollaboration Skills
Tools & Technologies
AT&T Mobility Systems
Industry Keywords
TelecommunicationsWireless TerminologyCustomer ExperiencePromotional ActivitiesStakeholder Collaboration
About the role
Key responsibilities & impact- Oversee all aspects of the daily operation of a retail store
- Manage and develop a team
- Oversee merchandising and product launches
- Meet and exceed sales objectives
- Ensure customers receive an extraordinary experience with AT&T products and services
- Perform outreach and promotional activities, including off-site events as needed
- Coach retail sales consultants to meet sales and service goals
- Collaborate with key stakeholders on initiatives beyond store walls
Requirements
What you’ll need- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Excellent communication and leadership skills
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- Ability to collaborate with key stakeholders on initiatives beyond store walls
- Ability to work a 40-hour weekly schedule
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Best in class paid training
- Commission up to $24,000
