Sales Manager

AT&T

. Lead, direct, and optimize a team of telesales representatives in a consumer call center .

Posted 9/24/2026full-timeMesa • Arizona • United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing a consumer telesales organization, driving revenue growth through effective sales strategies and data analysis. Proven ability to implement policies and initiatives that enhance customer service and operational efficiency while maintaining vendor relationships.

Highest-signal resume keywords

5+ Years Sales ExperienceConsumer Telesales ManagementData Analysis for Revenue GenerationCall Center Operations DirectionVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentRevenue GenerationData AnalysisCall Center OperationsPolicy Implementation

Soft Skills

LeadershipCollaborationInfluencing DecisionsCustomer Service Orientation

Certifications & Qualifications

Bachelor’s Degree (BS/BA)

Industry Keywords

TelesalesConsumer Call CenterCorporate ComplianceWorkforce PlanningContinuous Improvement

About the role

Key responsibilities & impact

Lead, direct, and optimize a team of telesales representatives in a consumer call center
Drive revenue growth through effective sales and upselling strategies
Ensure superior customer service and satisfaction
Lead the consumer telesales organization to exceed customer experience objectives
Analyze data to develop and implement revenue-generation and continuous-improvement strategies
Direct daily call-center and vendor operations to achieve revenue goals and reduce expenses
Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning
Collaborate with business areas to drive strategic alignment and manage change
Maintain strong domestic and international vendor relationships
Assign tasks and implement sales plans for entry- to mid-level sales employees
Influence decisions regarding hiring, firing, disciplinary action, and promotional activity for subordinates

Requirements

What you’ll need

5+ years of related sales experience
Bachelor’s degree (BS/BA) desired
Ability to lead and manage a consumer telesales organization
Ability to analyze data and develop revenue-generation strategies
Experience directing call center and vendor operations
Ability to implement policies and initiatives related to technology, corporate compliance, training, and workforce planning
Ability to collaborate with business areas and manage domestic and international vendor relationships
Ability to assign tasks, implement sales plans, and ensure adherence to company policies
Ability to influence hiring, firing, disciplinary, and promotional decisions
Ability to work in the office a minimum of 5 days per week
Must be located in Mesa, Arizona; no relocation is offered

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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