Sales Manager

AT&T

. Lead, direct, and optimize a team of Telesales representatives in a consumer call center .

Posted 10/22/2026full-timeMesa • Arizona • United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Telesales teams to drive revenue growth while ensuring superior customer service. Proficient in analyzing data to implement strategies for continuous improvement and managing vendor relationships effectively.

Highest-signal resume keywords

Telesales LeadershipRevenue Generation StrategiesCall-Center Operations ManagementData Analysis for Continuous ImprovementVendor Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceData AnalysisRevenue GenerationCall-Center OperationsPolicy ImplementationWorkforce PlanningSales Plan ImplementationCorporate ComplianceTraining DevelopmentTask Assignment

Soft Skills

Customer ServiceCollaborationChange ManagementInfluencing DecisionsTeam Leadership

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Consumer Call CenterTelesalesRevenue GrowthUpselling StrategiesStrategic Alignment

About the role

Key responsibilities & impact

Lead, direct, and optimize a team of Telesales representatives in a consumer call center
Drive revenue growth through effective sales and upselling strategies
Ensure superior customer service and satisfaction
Analyze data and implement strategies for revenue generation and continuous improvement
Direct daily call-center activities and execution to achieve revenue goals and reduce expenses
Implement strategic policies and develop initiatives for technology, compliance, training, and workforce planning
Collaborate with business areas to drive strategic alignment and manage change
Maintain domestic and international vendor relationships
Assign tasks and implement sales plans
Lead the team in managing small, less complex sales with smaller quotas or territories

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired
5+ years of related sales experience
Experience leading a consumer Telesales organization
Experience analyzing data to develop revenue-generation and continuous-improvement strategies
Experience directing call-center operations and reducing expenses
Experience implementing policies and initiatives involving technology, corporate compliance, training, and workforce planning
Experience collaborating across business areas and managing change
Ability to manage domestic and international vendor relationships
Ability to assign tasks, implement sales plans, and ensure adherence to company policies
Ability to influence hiring, firing, disciplinary, and promotional decisions

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Sales commission incentive plan of $23,000 USD annual