Sales Manager

AT&T

. Lead and direct a consumer telesales organization to exceed customer experience objectives .

Posted 10/14/2026full-timeOrlando • Florida • United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading consumer telesales organizations, managing call center operations, and developing revenue-generation strategies. Proven ability to implement strategic policies, maintain vendor relationships, and manage change effectively.

Highest-signal resume keywords

Consumer Telesales LeadershipData Analysis for Revenue GenerationCall Center ManagementVendor Relationship ManagementCorporate Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRevenue Generation StrategiesSales Plan ImplementationWorkforce PlanningCorporate Compliance

Soft Skills

People ManagementChange ManagementTask AssignmentInfluencing Decisions

Certifications & Qualifications

Bachelor’s Degree (BS/BA)

Industry Keywords

Consumer SalesTelesalesCall Center OperationsVendor Management

About the role

Key responsibilities & impact

Lead and direct a consumer telesales organization to exceed customer experience objectives
Manage people effectively and oversee entry- to mid-level sales employees
Analyze data and develop strategies for revenue generation and continuous improvement
Direct daily call center and vendor operations to achieve revenue goals and reduce expenses
Implement strategic policies and innovative initiatives for technology, corporate compliance, training, and workforce planning
Collaborate with business areas to drive strategic alignment and manage change
Maintain strong domestic and international vendor relationships
Assign tasks, implement sales plans, and ensure adherence to company policies
Influence hiring, firing, disciplinary, and promotional activity for subordinates

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired
5+ years of related sales experience
Experience leading consumer telesales organizations
Experience analyzing data and developing revenue-generation strategies
Experience managing call center and vendor operations
Knowledge of technology, corporate compliance, training, and workforce planning
Ability to manage change and maintain domestic and international vendor relationships
Ability to assign tasks, implement sales plans, and ensure adherence to company policies
Ability to influence hiring, firing, disciplinary, and promotional decisions

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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