Sales Manager – Mobility

AT&T

. Manage daily operations, resolving customer issues and directing problem fixes .

Posted 9/15/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSenior💰 $52,400 - $78,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities, including the ability to resolve customer issues, provide staff training, and ensure compliance with regulatory requirements. Proven experience in performance monitoring and implementing improvements to enhance team efficiency and effectiveness.

Highest-signal resume keywords

Bachelor’s Degree3+ Years of Related ExperienceOperational ManagementCustomer Issue ResolutionStaff Training and Performance Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Company PoliciesProceduresRegulatory RequirementsPerformance MonitoringData AnalysisTeam OperationsTask DelegationHiring DecisionsDisciplinary ActionPromotional Activity

About the role

Key responsibilities & impact

Manage daily operations, resolving customer issues and directing problem fixes
Provide guidance, training, and performance evaluations for staff and field forces
Ensure adherence to company policies, procedures, and regulatory requirements
Monitor performance, implement improvements, and develop efficiency and effectiveness plans
Resolve customer concerns and analyze data to identify and meet customer needs
Oversee daily team operations and ensure tasks are completed efficiently and effectively
Manage the immediate team, delegate tasks, and resolve day-to-day issues
Lead occupational staff within the organization
Influence decisions regarding hiring, firing, disciplinary action, and promotional activity for subordinates

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired
3+ years of related experience
Ability to manage daily operations
Ability to resolve customer issues and direct problem fixes
Ability to provide guidance, training, and performance evaluations for staff and field forces
Knowledge of company policies, procedures, and regulatory requirements
Ability to monitor performance and implement improvements
Ability to resolve customer concerns and analyze data to identify and meet customer needs
Responsible for influencing decisions regarding hiring, firing, disciplinary action, and promotional activity for subordinates

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Commission $23,000