Senior Data Analyst

AT&T

. Support the administration, maintenance, and enhancement of enterprise project management applications .

Posted 9/23/2026full-timePlano • Texas • United StatesSenior💰 $118,800 - $178,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing enterprise project management applications, including user access and permissions, while leveraging Microsoft Power Platform and Agile methodologies to optimize workflows and enhance operational efficiency. Proficient in gathering and documenting business requirements, supporting UAT, and utilizing AI-enabled tools for improved productivity.

Highest-signal resume keywords

Microsoft Power PlatformAgile MethodologiesUser Acceptance Testing (UAT)Business Requirements GatheringProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements GatheringUser Story DevelopmentTest Case CreationWorkflow AutomationProject Management SystemsProcess DocumentationAI-Enabled ToolsBacklog ManagementDefect DocumentationProject Portfolio Management (PPM)

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsOrganizational SkillsCollaboration

Tools & Technologies

Microsoft 365Power AutomateExcelTeamsSharePointPowerPointAzure DevOpsJiraServiceNow

Industry Keywords

AgileScrumContinuous ImprovementChange ManagementTraining Development

Tech Stack

Tools & technologies

AzureServiceNow

About the role

Key responsibilities & impact

Support the administration, maintenance, and enhancement of enterprise project management applications
Manage user access, roles, permissions, and account updates in accordance with established governance processes
Troubleshoot application issues and collaborate with stakeholders to resolve user concerns
Gather, document, and validate business and functional requirements
Create and refine user stories, acceptance criteria, and process documentation
Leverage approved AI-enabled tools to improve requirements gathering, stakeholder input analysis, and backlog refinement
Support Agile ceremonies, sprint planning, backlog management, and requirements clarification activities
Develop and maintain standardized project workflows, templates, schedules, dependencies, milestones, and automation logic
Identify opportunities to streamline business processes and improve operational efficiency
Assist with workflow optimization initiatives that enhance project visibility and execution
Create UAT test plans, test cases, traceability matrices, and edge-case scenarios
Coordinate User Acceptance Testing (UAT) activities with business stakeholders
Document defects, track issues, and support resolution efforts
Validate AI-assisted deliverables and testing artifacts to ensure accuracy and business alignment
Develop and maintain Power Automate flows and other Power Platform solutions that reduce manual effort and improve productivity
Monitor system performance, user feedback, enhancement requests, and recurring issues
Escalate risks, trends, and improvement opportunities to senior team members when appropriate
Create release notes, training materials, communications, and user documentation
Support application rollouts and adoption initiatives
Assist in developing training videos and end-user support resources

Requirements

What you’ll need

Bachelor's degree in Business, Information Systems, Project Management, Computer Science, or a related field, or equivalent experience
3+ years of related experience supporting business applications, project management systems, or PMO-related technology solutions
Experience gathering and documenting business and functional requirements
Understanding of Agile methodologies, Scrum concepts, and user story development
Experience creating test cases, supporting UAT, and documenting defects
Experience with Microsoft Power Platform, especially Power Automate
Proficiency with Microsoft 365 applications, including Excel, Teams, SharePoint, and PowerPoint
Strong analytical and problem-solving capabilities
Ability to translate business needs into clear requirements and user stories
Experience collaborating with business stakeholders, project teams, and technical resources
A continuous improvement mindset with a passion for process optimization and automation
Strong communication, organization, and documentation skills
Ability to work effectively in Agile and cross-functional environments
Interest in utilizing AI-enabled tools to enhance productivity and quality
Preferred: Experience supporting Project Portfolio Management (PPM) or project management applications
Preferred: Experience with workflow automation and process improvement initiatives
Preferred: Familiarity with Azure DevOps, Jira, ServiceNow, or similar work management platforms
Preferred: Exposure to AI-assisted business analysis, requirements management, or testing tools
Preferred: Knowledge of change management and training development practices

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone