Senior Network Technology Support

AT&T

. Serve as the primary wireless engineering consultant for customers .

Posted 10/12/2026full-timeDallas • Texas • United StatesSenior💰 $106,100 - $178,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in wireless engineering and RF design, with a strong focus on developing scalable wireless architecture solutions and leading customer engagements. Proficient in utilizing industry-standard tools and methodologies to ensure high-quality engineering deliverables and effective troubleshooting.

Highest-signal resume keywords

RF EngineeringWireless DesignEkahauCisco MerakiCWDP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Wireless ConsultingSite SurveysWLAN OptimizationTCP/IP NetworkingRouting and SwitchingNetwork SecurityBills of Material (BOMs)Performance OptimizationRoot Cause AnalysisEngineering Documentation

Soft Skills

Customer-Facing ConsultingPresentation SkillsVerbal CommunicationWritten CommunicationTechnical Mentorship

Tools & Technologies

Aruba CentralJuniper MistRuckusEngineering StandardsDesign Templates

Certifications & Qualifications

ECSE Design CertificationCWDP CertificationCWNA Certification

Industry Keywords

Enterprise WLAN DesignsHospitality SolutionsHealthcare SolutionsRetail SolutionsManaged Services

Tech Stack

Tools & technologies

SwitchingTCP/IP

About the role

Key responsibilities & impact

Serve as the primary wireless engineering consultant for customers
Lead customer discovery sessions and technical design workshops
Translate business requirements into scalable wireless architecture solutions
Present technical recommendations, risks, assumptions, and remediation plans
Provide technical leadership during pre-sales and delivery engagements
Support account teams and customer-facing solution development efforts
Conduct predictive and on-site RF site surveys
Perform wireless coverage, capacity, interference, and spectrum analysis
Develop enterprise WLAN designs using Ekahau and industry best practices
Produce wireless design packages and engineering deliverables
Create Bills of Material (BOMs) and deployment recommendations
Design wireless solutions for hospitality, enterprise, healthcare, retail, and managed services environments
Validate design integrity prior to implementation
Conduct post-installation RF validation and performance optimization
Define wireless engineering standards, methodologies, and best practices
Lead troubleshooting for complex wireless and networking issues
Perform root cause analysis for chronic and critical service issues
Mentor engineers and provide technical guidance
Review and approve engineering designs and implementation plans
Serve as the technical escalation point for advanced wireless design and performance issues
Drive engineering standards, process improvements, and operational efficiencies
Oversee implementation and turn-up activities
Review deployment readiness and validation plans
Support customer acceptance testing and solution validation
Coordinate remediation efforts related to implementation issues and design deviations
Develop and maintain wireless design standards, templates, and methodologies
Produce engineering documentation and customer-facing deliverables
Maintain design repositories and knowledge documentation
Review and approve final as-built documentation
Ensure consistency and quality across engineering deliverables
Lead triage, diagnosis, and remediation of acute and chronic network issues
Collaborate with support teams and vendors to meet performance and reliability targets

Requirements

What you’ll need

3+ years of experience performing wireless engineering, RF design, wireless consulting, site surveys, or enterprise network architecture
Demonstrated expertise in RF Engineering, Wireless Design, Ekahau, Cisco Meraki, Aruba Central, Juniper Mist, Ruckus, WLAN Optimization, TCP/IP Networking, Routing and Switching, and Network Security
Experience leading wireless design and implementation projects
Experience developing Bills of Material (BOMs) and customer design deliverables
Strong customer-facing consulting and presentation skills
Strong verbal and written communication skills
Ability to independently lead technical initiatives and customer engagements
Ability to serve as a technical mentor and escalation resource
Required ECSE Design (Ekahau Certified Solutions Engineer) certification
Required CWDP (Certified Wireless Design Professional) certification
Required CWNA (Certified Wireless Network Administrator) certification
Ability to travel as required to customer locations
Ability to perform on-site survey and implementation activities, including standing, walking, lifting network equipment, and accessing network infrastructure
Bachelor's degree (BS/BA) desired
Certification is required in some areas

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone