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AT&T

Senior Sales Program Execution

AT&T

. Join AT&T’s Sales team to support growth in cybersecurity, fiber, wireless, cloud, IoT, and other connectivity solutions.

Posted 10/6/2026full-timeRichardson • Texas • United StatesSenior💰 $96,000 - $144,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor and supplier management, operational performance analysis, and relationship building across organizational levels. Proven ability to lead continuous improvement initiatives and support technology adoption to enhance service quality and customer outcomes.

Highest-signal resume keywords
Vendor ManagementPerformance Data AnalysisRelationship BuildingContinuous ImprovementOperational Performance Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational AnalysisPerformance ManagementIssue ResolutionService DeliveryCustomer Operations
Soft Skills
Influencing Without AuthorityClear CommunicationTeam Leadership
Tools & Technologies
Emerging TechnologiesPerformance Measurement Tools
Certifications & Qualifications
Relevant Certification
Industry Keywords
BPOContact Center OperationsSales and ServiceTechnical Support

Tech Stack

Tools & technologies
CloudCyber SecurityIoT

About the role

Key responsibilities & impact
  • Join AT&T’s Sales team to support growth in cybersecurity, fiber, wireless, cloud, IoT, and other connectivity solutions.
  • Own and strengthen relationships with strategic suppliers and partners across senior leadership and frontline operational teams.
  • Establish performance-management routines, measures, and governance supporting quality commitments, organizational standards, and agreed goals.
  • Analyze operational results, trends, and customer insights to identify opportunities, risks, and required actions.
  • Translate strategic priorities into partner plans, accountable owners, measurable outcomes, and follow-through.
  • Lead continuous-improvement efforts to enhance efficiency, service quality, customer experience, and business performance.
  • Support adoption of technology, tools, and emerging capabilities that improve partner execution and customer outcomes.
  • Identify root causes, coordinate corrective actions, and monitor issues through resolution.
  • Develop and maintain relationship-management plans defining priorities, measures, improvement opportunities, and actions.
  • Communicate strategic and tactical insights and recommendations.
  • Lead moderate-sized projects or defined workstreams, guiding others and influencing outcomes without direct authority.
  • Oversee entry- to mid-level sales employees, assign tasks, implement sales plans, and enforce company policies.
  • Lead small, less complex sales with smaller quotas or territories.
  • Influence decisions regarding hiring, firing, disciplinary action, and promotions for subordinates.

Requirements

What you’ll need
  • 3+ years of related experience in vendor management, supplier management, partner operations, outsourced operations, service delivery, or a comparable operational environment.
  • Experience using performance data and operational trends to identify issues, recommend actions, and track outcomes.
  • Demonstrated ability to build effective relationships across multiple organizational levels and influence without direct authority.
  • Experience coordinating issue resolution, continuous improvement, or cross-functional execution in a complex environment.
  • Ability to communicate clearly with operational teams, business stakeholders, and senior leaders.
  • Bachelor’s degree.
  • Experience in BPO, contact center operations, Sales and Service, Service, Technical Support, or a related customer-operations environment.
  • Experience managing strategic partners or suppliers against service, quality, customer, compliance, or operational-performance commitments.
  • Experience supporting adoption of new technologies, tools, or operating capabilities.
  • Relevant certification where required for the applicable business area.
  • This position requires office presence a minimum of 5 days per week.
  • No relocation is offered.

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone