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AT&T

Senior Systems Administrator – Government

AT&T

. Maintain and develop system documentation, including product guides/manuals, SOPs, work logs, and the Helpdesk ticket system .

Posted 11/10/2026full-timeColumbia • Maryland • United StatesSenior💰 $89,200 - $192,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in system administration and support across Windows and Linux environments, with a strong focus on troubleshooting, documentation, and helpdesk operations. Proficient in managing VMware infrastructure and ensuring security compliance in integrated IT environments.

Highest-signal resume keywords
Active TS/SCI With PolySystem Administration SupportRed Hat LinuxVMware InfrastructureSecurity+ Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TroubleshootingEnd-To-End Infrastructure ResolutionConfiguration ChangesPatchingIncident ResolutionDocumentationMonitoringTestingOperating SystemsVirtualization Platforms
Soft Skills
Cross-Functional CoordinationProblem Solving
Tools & Technologies
Windows 10Linux ServerEnterprise Network DevicesHelpdesk Ticket System
Certifications & Qualifications
Security+Bachelor’s Degree In Related Field
Industry Keywords
SOPsIT-Related QuestionsTrouble Ticket ResolutionIntegrated IT EnvironmentsTrusted Linux

Tech Stack

Tools & technologies
LinuxTypeScriptVMware

About the role

Key responsibilities & impact
  • Maintain and develop system documentation, including product guides/manuals, SOPs, work logs, and the Helpdesk ticket system
  • Provide system administration support
  • Maintain and support existing software, including problem report/trouble ticket resolution, and hardware
  • Provide helpdesk support for collecting, controlling, disseminating, documenting, and resolving IT-related questions and problems
  • Provide cross-functional systems and network administration support across Windows and Linux server environments, VMware infrastructure, and enterprise network devices
  • Troubleshoot and resolve end-to-end infrastructure issues spanning servers, operating systems, virtualization platforms, network connectivity, and security configurations
  • Perform hands-on operations and maintenance, including monitoring, configuration changes, patching, upgrades, testing, incident resolution, documentation, and sustainment of integrated IT environments
  • Coordinate across technical functional areas as needed

Requirements

What you’ll need
  • Active TS/SCI with Poly
  • Bachelor’s degree in related field
  • Eight years of relevant experience
  • Understanding of Red Hat Linux, Trusted Linux, Windows 10, and VMware
  • Security+ or relevant certification (desired)

Benefits

Comp & perks
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone