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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Tier II Network Engineering teams, ensuring compliance with regulatory standards, and implementing quality control processes to enhance operational efficiency. Proficient in troubleshooting network issues and collaborating on complex network solutions.
Highest-signal resume keywords
TS/SCI Clearance With PolygraphLeadership Of Technical Network Operations TeamsCompliance With DoD 8140 IAT Level 2Layer 1 And 2 Networking ConceptsServiceNow Or Similar ITSM Products
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Troubleshooting Network IssuesLayer 3 Protocols (OSPF, BGP, VRRP)TCP/IP KnowledgeOSI Model UnderstandingNetwork Operations Management
Soft Skills
Mentoring And TrainingCollaborationAccountability
Tools & Technologies
ServiceNowIT Service Management (ITSM)
Certifications & Qualifications
DoD 8140 IAT Level 2
Industry Keywords
Intelligence CommunityCommunications NetworkQuality Control ProcessesService Level Objectives (SLO)Service Level Agreements (SLA)
Tech Stack
Tools & technologiesITSMServiceNowTCP/IPTypeScript
About the role
Key responsibilities & impact- Lead a team of 8-12 Tier II Network Engineers responsible for operations and maintenance of an Intelligence Community communications network.
- Train, mentor, develop, and hold Tier II personnel accountable.
- Oversee the health and wellness of Program personnel assigned to the customer location.
- Manage personnel and material resources to meet or exceed contract SLO/SLA requirements.
- Task internal, external, and vendor resources for network operations, maintenance, service delivery, recapitalization, and service enhancement projects.
- Develop and implement local quality control processes to improve team efficiency and effectiveness.
- Ensure products and services comply with regulatory, quality, program, process, and procedural standards.
- Serve as technical advisor and Program representative at site, program, and technical exchange meetings.
- Collaborate with design and implementation engineers on complex network solutions.
- Collaborate across the Program on process improvement, efficiency, and continual service improvement.
- Assist the Regional Lead/Hiring Manager with talent acquisition and employee evaluations.
Requirements
What you’ll need- Required Clearance: TS/SCI with polygraph.
- Candidate must have 16 years of experience that can be a combination of work history and education.
- Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.
- Must have experience leading technical network operations teams of 8-12 FTE’s.
- Experienced in trouble shooting and developing solutions to network issues that prevent the implementation, operation, and maintenance of communications network physical and logical systems.
- Experienced in Layer 1 and 2 networking concepts and basic routing fundamentals.
- Working knowledge of ServiceNow or similar IT Service Management (ITSM) products.
- Working knowledge of Layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), and Virtual Router Redundancy Protocol (VRRP).
- Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
