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AT&T

Specialist Account Manager – Connected Communities

AT&T

. Drive business growth by building and maintaining strategic relationships and ensuring exceptional customer experience .

Posted 10/23/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $52,000 - $78,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving business growth through strategic relationship management and targeted sales execution in property management and telecommunications. Proficient in analyzing market performance and implementing data-driven strategies to enhance customer engagement and achieve sales objectives.

Highest-signal resume keywords
Proven Sales ExperienceProperty Management KnowledgeData-Driven Sales ExecutionInterpersonal Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales StrategiesMarket AnalysisSales Performance ImprovementCustomer Experience ManagementSales Target AchievementCommunity EngagementPortfolio ManagementTrend IdentificationSales Commission ExperienceB2B Sales
Soft Skills
Goal-OrientedSelf-MotivatedTeam Player
Certifications & Qualifications
Bachelor's Degree Preferred
Industry Keywords
TelecommunicationsReal EstateProperty ManagementCommunity StakeholdersHOAsBuildersDevelopersSubscriber GrowthMarket PenetrationCross-Functional Coordination

About the role

Key responsibilities & impact
  • Drive business growth by building and maintaining strategic relationships and ensuring exceptional customer experience
  • Increase product adoption and market penetration through targeted sales strategies and engaging on-site events
  • Meet with property managers at their locations to form strong relationships
  • Develop and manage sales opportunities to meet sales targets
  • Drive subscriber growth and penetration across assigned Connected Communities through focused, data-driven sales execution
  • Build and maintain relationships with property managers, HOAs, builders, developers, and other community stakeholders
  • Establish awareness and engagement throughout the community lifecycle
  • Coordinate cross-functional sales, marketing, events, and channel resources
  • Maintain knowledge of assigned communities, including construction activity, market opportunity, property conditions, and sales performance
  • Analyze community performance and field intelligence to identify gaps and recommend improvements
  • Serve as primary owner of the community relationship, coordinate resources, escalate barriers, and drive issues through resolution

Requirements

What you’ll need
  • Proven sales experience, preferably in property management, real estate, or B2B environments
  • Strong interpersonal and communication skills
  • Strong organizational skills with the ability to independently manage an assigned portfolio, establish priorities, follow through on commitments, and deliver against sales objectives
  • Ability to analyze market and community performance, identify trends and performance gaps, and recommend actions that improve results
  • Goal-oriented, self-motivated, and a team player
  • Bachelor's degree preferred
  • 2+ years of telecommunications and sales commission experience required
  • Ability to work 40 hours weekly
  • No supervisory experience required

Benefits

Comp & perks
  • Commission opportunity of $30,000
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone