Healthcare Virtual Assistant – Mental Health Practice

Ataraxis

. Answer patient calls, texts, and callbacks .

Posted 9/28/2026full-timeRemote • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, insurance verification, and claims submission within a healthcare administrative setting. Proficient in using SimplePractice and skilled in effective communication and collaboration in a team environment.

Highest-signal resume keywords

US Healthcare Administrative ExperienceMental Health Practice ExperiencePatient SchedulingInsurance VerificationSimplePractice Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient SchedulingInsurance VerificationClaims SubmissionHealthcare AdministrationProductivity Monitoring Software

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationOrganizedReliableDetail-Oriented

Tools & Technologies

SimplePractice

Industry Keywords

Mental HealthBehavioral HealthFront-Office Operations

About the role

Key responsibilities & impact

Answer patient calls, texts, and callbacks
Schedule appointments for multiple therapists
Verify insurance eligibility and benefits
Review and submit claims in SimplePractice
Support daily front-office operations
Collaborate with the team

Requirements

What you’ll need

At least 2 years of US healthcare administrative experience
Mental health/behavioral health practice experience is strongly preferred
Experience with patient scheduling and insurance verification
SimplePractice experience
Excellent verbal and written English communication skills
Organized, reliable, coachable, and detail-oriented
Comfortable with productivity monitoring software
Open to applicants in LATAM and the Philippines

Benefits

Comp & perks

Remote work arrangement