Bilingual Operations Analyst – Pharmaceutical Industry

Atento

. Monitor operational KPIs . Generate quantitative and qualitative reports, perform analyses, and develop effective action plans . Present results . Provide operational support across all areas . Suggest improvements to

Posted 9/17/2026full-timeRemote • BrazilMid-LevelSenior💰 R$4,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills to monitor operational KPIs and generate actionable reports while effectively managing sales activities and supporting B2B clients. Proficient in Microsoft Office and CRM/ERP systems, with fluency in Portuguese and Spanish to enhance communication and collaboration across departments.

Highest-signal resume keywords

Operational KPI MonitoringMicrosoft Office ProficiencyCRM and ERP Systems KnowledgeFluency in Portuguese and SpanishAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReport GenerationProcess OptimizationSales ManagementPricing Management

Soft Skills

Collaborative TeamworkStrong Organizational SkillsEffective CommunicationSolution-Oriented MindsetAttention to Detail

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointSAPTotvsSeniorLinx

Industry Keywords

B2B Client SupportLAC Contracts ManagementCommercial ReportingOperational SupportContinuous Process Improvement

About the role

Key responsibilities & impact

Monitor operational KPIs
Generate quantitative and qualitative reports, perform analyses, and develop effective action plans
Present results
Provide operational support across all areas
Suggest improvements to resolve issues, optimize processes, and provide feedback to the operation and the contracting client
Manage sales activities
Provide support and manage LAC contracts
Prepare LAC commercial and management reports
Manage pricing
Manage FOC
Serve and support B2B clients and the Sales team

Requirements

What you’ll need

Must be at least 18 years old
Currently pursuing or have completed a higher education degree
Knowledge of Microsoft Office, particularly Excel, Word, and PowerPoint
Knowledge of CRM and ERP systems, such as SAP, Totvs, Senior, Linx, or platforms with order-processing functionality is preferred
Fluency in Portuguese and Spanish, both written and spoken
Dynamic profile, with a sense of urgency and the ability to execute tasks efficiently
Ability to work collaboratively as part of a team
High level of commitment and professional responsibility
Strong organizational skills and attention to detail
Clear, assertive, and empathetic communication
Analytical skills to interpret data and turn it into practical actions
Solution-oriented profile, with a focus on continuous process improvement
Organizational skills and the ability to manage multiple demands simultaneously
Strong focus on customer and employee experience
Ability to build relationships and collaborate with different departments
Agility, proactivity, and a sense of urgency

Benefits

Comp & perks

Transportation allowance
Meal voucher and/or food allowance
Life insurance
Funeral assistance
Childcare assistance / assistance for children with disabilities
School transportation assistance (for children aged 3 years and 8 months)
Product discounts
Dental insurance
Telemedicine plan
Career development plan
Discounts on gyms and sports activities
Pet insurance plan
Educational Partnerships Program: Discounts on short courses, undergraduate and graduate programs, vocational training, language courses, basic education, and preschools.