FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Relationship Specialist I – Customer Service, Mobile Phone Insurance
Atento. Handle inbound customer calls to identify the needs of customers of a mobile technology insurance provider, answer questions, and resolve requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by effectively identifying customer needs and providing practical solutions while utilizing systems for recording interactions. Exhibits empathy and communication skills in every customer interaction, particularly in the mobile technology sector.
Highest-signal resume keywords
Customer ServiceEmpathyMicrosoft OfficeMobile Technology KnowledgeProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CommunicationInterpersonal Skills
Tools & Technologies
Customer Service Systems
Industry Keywords
Mobile TechnologyInsurance
About the role
Key responsibilities & impact- Handle inbound customer calls to identify the needs of customers of a mobile technology insurance provider, answer questions, and resolve requests
- Identify customer needs and provide practical, objective solutions in accordance with product and/or service procedures
- Handle different types of situations raised by customers during each interaction
- Use systems to record and process customer service interactions
- Demonstrate empathy in every customer interaction
Requirements
What you’ll need- Be at least 18 years old
- Have completed high school
- Knowledge of Microsoft Office
- Interest in mobile technology (cell phones)
- Be available for in-person training at Atento’s Santana location
- Have easy access to the South Zone of São Paulo
Benefits
Comp & perks- Transportation allowance
- Meal and/or food allowance
- Life insurance
- Funeral assistance
- Childcare assistance / assistance for children with disabilities / babysitting assistance / school transportation assistance
- Work-from-home allowance
- Product discounts
- Dental insurance
- Family health insurance
- Pet insurance
- Discounts at gyms and on sports activities
- Educational partnerships with course discounts
- Career development plan