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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and negotiation skills while providing high-quality customer service. Capable of handling various customer situations with empathy and professionalism.
Highest-signal resume keywords
Outbound Sales ExperienceStrong Communication SkillsPersuasion SkillsCustomer Service ExcellenceBasic Computer Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyCourteous DemeanorPatienceVerbal Fluency
Certifications & Qualifications
High School CompletionVoter Registration CardMilitary Service Exemption Certificate
Industry Keywords
Sales CallsCustomer InteractionsProduct PresentationNegotiationPersonalized Support
About the role
Key responsibilities & impact- Handle outbound sales calls by voice
- Present and negotiate products, explaining their benefits and advantages
- Ensure high-quality customer service in accordance with quality standards
- Handle different types of customer situations and requests
- Use systems to record and process customer interactions
- Offer products and services during every call
- Provide personalized voice support, focusing on the quality of each interaction
- Demonstrate professional maturity and commitment
Requirements
What you’ll need- Must be at least 18 years old
- Must have completed high school
- Strong communication skills and empathy
- Courteous and patient demeanor
- Persuasion and negotiation skills
- Excellent verbal fluency
- Basic computer and typing skills
- Previous sales experience is a plus
- Must have a Voter Registration Card, proof of high school completion, and, for male applicants, a Military Service Exemption Certificate (Reservist Certificate)
- Preferably reside near the Atento Santana Unit
Benefits
Comp & perks- Até R$ 600,00
- Vale Transporte
- Vale refeição e/ou vale alimentação
- Seguro de Vida
- Auxílio funeral
- Auxílio creche / Auxílio criança com deficiência
- Auxílio transporte escolar (3 anos e 8 meses)
- Desconto em Produtos
- Assistência Odontológica
- Convenio Telemedicina
- Plano de carreira
- Descontos em Academias / Práticas Esportivas
- Plano Pet
- Benefício Bulla Saúde & Crédito (Descontos em farmácias, lojas e crédito parcelado e adiantamento salarial)
- Programa Parcerias Educacionais: Descontos em cursos livres, graduação, pós-graduação, profissionalizante, idiomas, ensino básico e até escola infantis
- Possibilidade Home Office após 90 dias