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Sales Development Representative
athenahealth. Engage prospective clients through phone, email, and online outreach to introduce athenahealth’s healthcare solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outbound prospecting and client engagement, utilizing Salesforce for opportunity management and employing AI-enabled tools for enhanced outreach strategies. Strong communication and organizational skills are essential for building relationships and articulating value effectively.
Highest-signal resume keywords
Outbound ProspectingSalesforce CRMStrong Communication SkillsCritical ThinkingTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outbound ProspectingSalesforce CRMCold CallingOpportunity QualificationSales Pipeline Growth
Soft Skills
Strong Communication SkillsRelationship BuildingCritical ThinkingProblem-SolvingOrganizational Skills
Tools & Technologies
AI-Enabled ToolsSalesforce
Industry Keywords
Healthcare SolutionsSales OperationsMarket SegmentsProspect EngagementProcess Improvement
About the role
Key responsibilities & impact- Engage prospective clients through phone, email, and online outreach to introduce athenahealth’s healthcare solutions
- Generate qualified opportunities to support sales pipeline growth across multiple market segments
- Develop outreach strategies with Sales Executives, Marketing, and internal partners
- Assess outreach effectiveness and adjust strategies based on insights and feedback
- Establish relationships with prospects, understand needs, qualify opportunities, and transition them to Sales Executives
- Maintain accurate activity and opportunity records in Salesforce
- Use AI-enabled tools for research, personalized outreach, and productivity
- Participate in team meetings, training, and skill-building activities
- Represent athenahealth professionally in person and virtually
- Contribute to sales operations and process-improvement projects
- Collaborate with peers to refine messaging and strengthen performance
- Support event-related outreach and follow-up
- Test tools, templates, and workflows to improve team efficiency
- Provide leadership feedback on prospect trends and barriers
- Participate in development programs and help onboard new team members
Requirements
What you’ll need- Bachelor’s degree or equivalent professional experience
- 1–3 years of professional experience, preferably in sales or a related field
- 1–3 years of outbound prospecting or cold-calling experience
- Working knowledge of Salesforce or similar CRM systems
- Strong written and verbal communication skills
- Ability to build rapport with prospects and understand their needs
- Strong critical thinking and problem-solving abilities
- Solid business acumen and ability to articulate value clearly
- Strong organizational and time-management skills
Benefits
Comp & perks- Annual discretionary bonus plan, variable compensation plan, and equity plans, depending on role eligibility
- Health and financial benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Flexible work arrangements and digital collaboration tools
- Book clubs
- External speakers
- Hackathons
- Learning-focused company culture
- Engaged team support
- Inclusive work environment