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Senior Manager, HR Business Consultant
athenahealth. Partner with senior and executive leadership across Customer Success, Sales, and Marketing to align people strategies with business priorities and operating goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Human Resources with a focus on strategic HR business partnership, talent planning, and organizational design. Proficient in leveraging workforce data and AI tools to enhance HR effectiveness and support leadership decision-making.
Highest-signal resume keywords
Human Resources Business PartnershipTalent PlanningOrganizational DesignWorkforce Data AnalysisChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Succession PlanningPerformance ManagementEmployee RelationsCompensation PracticesOrganizational Health Assessment
Soft Skills
Strong Communication SkillsLeadership AdvisingStakeholder Engagement
Tools & Technologies
AI-Enabled ToolsHR Practices Frameworks
Industry Keywords
Customer SuccessSalesMarketingMatrixed EnvironmentWorkforce Planning
About the role
Key responsibilities & impact- Partner with senior and executive leadership across Customer Success, Sales, and Marketing to align people strategies with business priorities and operating goals
- Lead talent planning, including succession planning, talent reviews, and development planning for critical roles and leadership pipelines
- Advise leaders on organizational design, team effectiveness, and workforce planning
- Consult on employee relations, performance management, and organizational risk matters
- Analyze workforce data, organizational trends, and talent insights to identify priorities and recommend actions
- Collaborate with centers of excellence and HR partners to implement business-supporting programs, processes, and solutions
- Guide change management planning for initiatives affecting teams, roles, structures, or ways of working
- Support performance cycles, compensation planning, and promotion reviews
- Develop and refine HR practices, tools, and frameworks
- Facilitate leadership discussions on organizational health, decision-making effectiveness, and role clarity
- Identify workflow improvements and apply technology, including AI-enabled tools, to increase HR efficiency and insight generation
- Partner with talent acquisition on hiring strategies for leadership and specialized roles
- Participate in cross-functional enterprise workforce and organizational initiatives
- Document and communicate recommendations, decisions, and action plans to stakeholders
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education and relevant experience
- 10–15 years of experience in Human Resources, including progressive experience in HR business partnership or related strategic HR roles
- Experience supporting Customer Success, Sales, and/or Marketing divisions in a business-facing HR role
- Experience supporting senior leadership and executive leadership on organizational design, talent planning, succession planning, and leadership advising
- Experience using workforce data and people insights to inform recommendations and decisions
- Knowledge of performance management, employee relations, compensation practices, and change management
- Ability to operate effectively in a matrixed environment and manage priorities across large, complex organizations
- Strong written and verbal communication skills with the ability to present clear recommendations to varied audiences
- Capability in leveraging AI tools to enhance HR effectiveness and identify opportunities for AI application in talent and organizational work
Benefits
Comp & perks- Short- and long-term incentives through an annual discretionary bonus plan, variable compensation plan, and equity plans, depending on role eligibility
- Health and financial benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Flexible work arrangements and work-life balance support
- Company-sponsored book clubs
- External speakers
- Hackathons
- Learning-focused company culture
- Engaged team support
- Inclusive work environment