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Retention Analyst Consultant – 6-Month Contract
Athletic Greens. Support loyalty and retention programs at AG1 on a contract basis .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and experience in marketing analytics, with a focus on A/B testing, KPI tracking, and translating data into actionable insights. Proficient in managing loyalty and retention programs while collaborating with cross-functional teams to enhance performance metrics.
Highest-signal resume keywords
A/B Testing PrinciplesKPI Tracking and ReportingMarketing AnalyticsData Analysis and InsightsProject Management Tools (Jira, Asana)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing AnalyticsA/B TestingKPI DevelopmentData AnalysisPerformance Monitoring
Soft Skills
Analytical SkillsInterpersonal SkillsWritten CommunicationOrganizational SkillsProactive Approach
Tools & Technologies
JiraAsana
Industry Keywords
Loyalty ProgramsRetention MetricsChurn RateCustomer Lifetime Value (LTV)E-commerce Performance
About the role
Key responsibilities & impact- Support loyalty and retention programs at AG1 on a contract basis
- Manage A/B testing across loyalty and retention initiatives, including loyalty tests and at-cancel, winback, and churn-prevention experiments
- Support test setup, monitoring, readout, and recommendations
- Monitor performance across loyalty and retention programs and proactively flag trends, risks, and opportunities
- Develop and maintain KPI tracking, scorecards, and recurring reporting for loyalty and churn/retention metrics
- Analyze program results to identify business gaps and opportunities and translate findings into actionable recommendations
- Manage the loyalty program merchandise planning process, including inventory tracking and replenishment planning
- Prepare supporting data and materials for MBR/QBR reporting on loyalty performance, cancellations, and retention
- Partner with Data Science, DIT, and program owners to keep tests moving, reporting sharp, and MBR/QBR materials ready
Requirements
What you’ll need- 3 years of experience in marketing analytics
- Strong analytical and reporting skills, with experience developing and maintaining recurring scorecards or dashboards
- Solid understanding of A/B testing principles and statistical significance, with experience supporting or helping manage tests
- A proactive, curious approach to data — comfortable digging past the surface-level numbers to identify gaps and opportunities
- Familiarity with business KPIs used to measure loyalty, retention, and/or e-commerce performance, such as LTV, purchase frequency, churn rate, and save rate
- Ability to translate data into clear insights and actionable recommendations
- Comfort working with data science partners to scope, submit, and follow up on analytics requests
- Experience with ticketing/project tools such as Jira or Asana to manage a recurring reporting cadence and cross-functional follow-up
- Strong attention to detail and ability to manage multiple work streams at once
- Ability to thrive in a fast-paced environment with a consistent can-do attitude
- Strong interpersonal, written communication, and organizational skills
- A full life outside of work with personal passions and hobbies
Benefits
Comp & perks- Competitive hourly compensation
- A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one
- A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team
- A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness
- A high-growth, dynamic environment with opportunities for your direct impact to be felt
- In-person team meetups for optimal collaboration, team building and accelerating productivity
- A work environment and culture that is based on high performance, productivity and continuous improvement
- The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day
- Access to AG1 products and branded swag