School Success Manager

Atomi

. Own the full relationship with a portfolio of existing Atomi schools, from rollout and adoption through renewal and expansion .

Posted 10/23/2026full-timeRemote • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing educational partnerships, driving adoption of innovative pedagogies, and utilizing data insights to enhance customer relationships and outcomes. Proven ability to deliver training and workshops while fostering trust and collaboration with stakeholders.

Highest-signal resume keywords

Education Sector ExperienceAccount ManagementTraining DeliveryCRM FamiliarityCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningChange Management StrategiesData AnalysisOutbound SalesNegotiation Skills

Soft Skills

Relationship BuildingAdaptabilityContinuous Improvement MindsetCoaching SkillsTrustworthiness

Tools & Technologies

HubSpot

Certifications & Qualifications

Working With Children Check (WWCC)

Industry Keywords

EdTechSecondary SchoolsStakeholder EngagementCustomer ExperienceCommercial Growth

About the role

Key responsibilities & impact

Own the full relationship with a portfolio of existing Atomi schools, from rollout and adoption through renewal and expansion
Act as the school’s trusted advisor on best practice and commercial lead on growing the partnership
Help School Executives structure and manage school-wide Atomi deployments
Coach senior teachers on Atomi’s methodology and innovative pedagogy
Build change management strategies that drive adoption, self-sufficiency and student results
Conduct workshops, webinars, training sessions and onsite meetings with key stakeholders
Coach customers to become product experts and increase school self-sufficiency
Use data and insights to proactively manage activation and address at-risk schools
Develop and execute account plans that expand customer relationships and drive revenue growth
Run outbound activity to engage new contacts and departments
Manage renewal and expansion deal pipelines, leading demos and pricing negotiations
Partner with Sales, Product and Marketing to improve customer experience and translate challenges into solutions
Represent Atomi externally through content marketing, case studies, conference presentations, media and thought leadership

Requirements

What you’ll need

Experience within the education sector, particularly working with secondary schools or educational staff, highly regarded
Ability to balance a trusted advisor relationship with a commercial growth agenda
Experience making outbound calls and conducting high-level business discussions
Experience delivering training, workshops or presentations to a range of audiences, including senior executives
Excellent communication and relational skills, with the ability to build trust and credibility with stakeholders
Experience in fast-paced, collaborative environments, with the ability to prioritise and adapt
Commitment to continuous improvement, a questioning mindset and openness to constructive feedback
Familiarity with CRM systems, preferably HubSpot
Startup or EdTech experience advantageous, but not required
A valid Working With Children Check (WWCC)
Australian working rights required

Benefits

Comp & perks

Tailored flexibility: hours that adapt to your needs
Additional paid leave options as a permanent team member
Work from Sydney, interstate or wherever you find inspiration
Ongoing opportunities to improve skills and expand knowledge
Comprehensive employee assistance program subscription
Additional wellbeing leave
14 weeks of paid leave for new parents, with additional leave specifically for birthing parents
Regular social in-person and remote events, including team sports competitions, trivia nights and themed annual events
Free Atomi services for you and your family