Sales Concierge

Atomic

. Engage customer leads through conversations that build brand and drive purchases .

Posted 10/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer engagement and sales conversion skills, with a focus on improving internal processes and collaborating with product teams. Proficient in utilizing software tools and platforms to enhance customer experiences and drive revenue recovery.

Highest-signal resume keywords

Customer EngagementSales ConversionProcess ImprovementCommunication SkillsRetail Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationInterpersonal SkillsOrganizational SkillsAnalytical Skills

Tools & Technologies

Software ToolsECommerce Platforms

Industry Keywords

Customer CareLuxury RetailHigh-Touch RetailSalesCustomer-Facing Roles

About the role

Key responsibilities & impact

Engage customer leads through conversations that build brand and drive purchases
Navigate a blend of sales, support, and general customer care
Re-engage customers, drive sales conversions, and help eCommerce brands recover lost revenue
Proactively raise issues, flag edge cases, and surface process gaps
Identify gaps in internal processes and help implement improvements
Maintain accurate and up-to-date internal documentation
Collaborate with the product team on platform improvement opportunities
Continue raising the bar on sales, conversation conversions, and speed of execution
Adopt new technologies quickly and become proficient in executing with them

Requirements

What you’ll need

Flexible work schedule with required weekend coverage
Able to sit and view a computer screen for extended periods of time
Strong written and verbal communication skills
Comfortable working with software tools and platforms; some technical or product experience is required
2+ years of experience in retail sales, customer engagement, or related customer-facing roles, preferably in luxury or high-touch retail environments
Common sense, sound judgment, and ability to handle customers with warmth and professionalism
Motivated, organized, and capable of working independently while meeting goals
Exceptional communication and interpersonal skills
Sharp eye for edge cases and ability to raise issues clearly and constructively
Curious and passionate about continuous learning
Proactive approach to acquiring knowledge about products, industry trends, and customer needs
Proven ability to thrive in team-based environments and collaborate effectively
Highly organized and detail-oriented, with a customer-first mindset
Adaptable, coachable, and eager to grow in a fast-paced, ever-changing environment
Analytical and closely attuned to business metrics

Benefits

Comp & perks

Real growth potential and opportunity to grow with the company as it scales
Diverse and inclusive workforce commitment
Equal Opportunity Employer