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Field Service Engineer
ATS Corporation. Perform customer support activities including equipment installation, troubleshooting, repair, maintenance, testing, start-up, and validation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, installation, and maintenance of complex mechanical and refrigeration systems, with a strong ability to interpret technical schematics and provide customer support. Proficient in managing subcontractors and performing manufacturing processes such as brazing and welding.
Highest-signal resume keywords
Refrigeration SystemsTroubleshooting Mechanical SystemsInstallation of Capital EquipmentElectrical KnowledgeEPA Universal Card
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingInstallationRepairBrazingWeldingMechanical SkillsElectrical KnowledgeReading SchematicsPLC ControlsComplex Mechanical Assemblies
Soft Skills
Customer SupportIndependent WorkCoordination
Tools & Technologies
Test EquipmentHand Tools
Certifications & Qualifications
EPA Universal CardAAS in Electrical, Mechanical, or Mechanic Disciplines
Industry Keywords
RefrigerationFreeze-DryersPneumatic SystemsHydraulic SchematicsManufacturing Processes
About the role
Key responsibilities & impact- Perform customer support activities including equipment installation, troubleshooting, repair, maintenance, testing, start-up, and validation
- Supervise and/or execute field installation and testing of equipment
- Provide customer technical support by phone, online, or in the field
- Act as the single point of contact for customers
- Solicit internal technical support as needed
- Manage subcontractors as needed
- Maintain broad equipment, process, and manufacturing knowledge
- Work independently with minimal technical supervision
- Troubleshoot various models of SP Scientific equipment autonomously
- Travel to customer sites across the West Coast and other locations as needed
Requirements
What you’ll need- Based in California
- Approximately 90% travel, including overnight stays
- Experience in refrigeration, compressors, and systems is a plus
- Ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics
- Experience with troubleshooting and repair of freeze-dryers is a plus
- Able to independently coordinate/perform installation of complex, structural capital equipment
- Able to assemble complex mechanical assemblies
- Independent troubleshooting of complex mechanical and refrigeration systems
- Able to perform manufacturing processes such as brazing and welding
- Independently able to decipher electrical, mechanical, and process flow schematics
- AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
- Refrigeration (EPA Universal Card) required or can be obtained 120 days post hire
- Basic understanding of PLC controls including ladder logic
- Familiarity with test equipment and hand tools
- Plumbing, including piping and brazing
- Electrical/electronic knowledge
- Understanding of technical instructions, schematics, blueprints, and specifications
- Mechanical skills
- Computer skills
- Degree or certificate from an approved two-year college or technical school in a related field, five years related experience, or equivalent education and experience
Benefits
Comp & perks- Robust health and welfare benefits package including Life, Health, Dental, Vision
- 401(K) including company match
- Paid Time Off annually
- Paid Holidays
- Career Advancement Opportunities
- Tuition Assistance