Freeze Drying Technical Application Specialist

ATS Corporation

. Serve as the primary technical applications resource for laboratory and pilot-scale freeze-drying products, accessories, controls, and related vacuum and refrigeration systems .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in freeze-drying and lyophilization processes, with a strong ability to assess customer applications and recommend suitable equipment and configurations. Proficient in developing training materials and delivering presentations to diverse audiences while maintaining a customer-focused approach.

Highest-signal resume keywords

Freeze Drying/Lyophilization ExperienceSublimation and Phase Behavior KnowledgeCustomer Relationship Management ProficiencyTechnical Presentation and Training SkillsLaboratory Study Planning and Execution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freeze DryingLyophilizationSublimationPhase BehaviorHeat and Mass TransferVacuum SystemsRefrigerationData AnalysisProcess Analytical TechnologiesGood Laboratory Practices

Soft Skills

Customer OrientationInterpersonal SkillsWritten CommunicationVerbal CommunicationPresentation Skills

Tools & Technologies

Microsoft OfficeData Analysis ToolsCustomer Relationship Management SystemsFreeze-Dryer Control SoftwareData-Logging Software

Industry Keywords

Pharmaceutical SciencesBiotechnologyChemical EngineeringFood ScienceGMP ConceptsValidationDiagnostic ApplicationsAcademic Research Applications

About the role

Key responsibilities & impact

Serve as the primary technical applications resource for laboratory and pilot-scale freeze-drying products, accessories, controls, and related vacuum and refrigeration systems
Partner with sales to assess customer samples, processes, throughput, quality requirements, and facility constraints and recommend system configurations
Participate in customer discovery calls, technical presentations, product demonstrations, site visits, and pre-sale evaluations
Provide application guidance on sample preparation, pre-freezing, primary and secondary drying, endpoint determination, condenser and vacuum requirements, shelf temperature control, and vial and bulk configurations
Troubleshoot customer application and process issues with sales, technical support, service, engineering, and quality teams
Develop and maintain application notes, selection guides, presentations, demonstrations, competitive comparisons, proposal content, FAQs, training modules, webinars, videos, and case studies
Develop and deliver training for sales teams, channel partners, and service personnel
Gather voice-of-customer feedback, monitor application and market trends, evaluate competitors, and identify product opportunities
Contribute technical expertise to product development, validation, launch readiness, and post-launch support
Represent SP at trade shows, conferences, webinars, workshops, and industry events
Maintain customer interaction and application records in the Customer Relationship Management system
Maintain current knowledge of lyophilization science, laboratory and pharmaceutical practices, process analytical technologies, competitive products, and quality and safety expectations
Travel to customer sites, SP facilities, channel partners, and industry events as required, approximately 50%

Requirements

What you’ll need

Bachelor’s degree in pharmaceutical sciences, chemistry, biochemistry, chemical engineering, biotechnology, food science, or a related scientific or engineering discipline
Three or more years of hands-on experience with freeze drying/lyophilization
Strong working knowledge of sublimation, phase behavior, freezing and annealing, primary and secondary drying, heat and mass transfer, vacuum systems, refrigeration, endpoint determination, and common causes of cycle or product failure
Ability to assess customer applications and recommend suitable equipment, accessories, operating parameters, and testing approaches
Experience planning and executing laboratory studies, interpreting process and product data, troubleshooting technical problems, and documenting conclusions and recommendations
Excellent written, verbal, presentation, and training skills
Strong customer orientation and interpersonal skills
Proficiency with Microsoft Office and data analysis and reporting tools
Ability to work independently, manage multiple priorities, maintain detailed records, and deliver high-quality work in a timely manner
Ability and willingness to travel domestically and internationally as business needs require
Experience with Customer Relationship Management systems and freeze-dryer control or data-logging software is preferred
Knowledge of pharmaceutical, biotechnology, diagnostic, food, or academic research applications and familiarity with good laboratory practices, GMP concepts, validation, and process analytical technology are preferred
Advanced degree is preferred

Benefits

Comp & perks

Sales incentive bonus eligibility
Life insurance
Health insurance
Dental insurance
Vision insurance
401(k) with company match
Paid Time Off annually
Paid Holidays
Career advancement opportunities
Tuition assistance