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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in architecting scalable and secure IT solutions, with a strong focus on Cloud Solutions, Unified Communications, and Managed Services. Proven ability to translate technical features into business value while fostering trusted relationships with clients and internal teams.
Highest-signal resume keywords
Solution ArchitectureCloud Solutions (DaaS, IaaS, Azure)Consultative Selling SkillsTechnical DemonstrationsMicrosoft Azure Solutions Architect
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution ArchitectureCloud SolutionsUnified CommunicationsContact Center as a Service (CCaaS)Managed Network ServicesManaged Security ServicesInfrastructure TechnologiesSecurity FrameworksNetworkingTechnical Proposals
Soft Skills
Consultative Selling SkillsExceptional CommunicationCollaboration SkillsOrganizational SkillsRelationship Building
Tools & Technologies
AzureVOIPMDRXDREDR
Certifications & Qualifications
Microsoft Azure Solutions ArchitectCisco CCNP/CCIEFortinet NSEPalo Alto PCNSEVMware VCP
Industry Keywords
IT Managed ServicesTechnical ConsultingPre-Sales EngineeringScalabilityBusiness Objectives
Tech Stack
Tools & technologiesAzureCloudVMwareVoIP
About the role
Key responsibilities & impact- Architect innovative, scalable, and secure technical solutions aligned with customer business objectives
- Collaborate with sales teams to understand client business models, technical needs, and growth goals
- Engage customers to build trusted relationships, identify challenges, and develop tailored solutions
- Create Quotes and Statements of Work translating technical features into business benefits
- Lead customer proof of concepts and lab demonstrations
- Analyze and optimize solutions for scalability and long-term value
- Identify competitive threats and craft differentiation messaging
- Train internal teams on product demonstrations and demo environments
- Partner with internal teams and technology vendors to ensure solution delivery and customer satisfaction
- Maintain communication with sales teams and customers throughout the sales cycle
- Identify up-selling and cross-selling opportunities
- Report performance through weekly and quarterly updates to leadership
- Represent XTIUM as a technical expert and trusted advisor
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience)
- 5–10 years of experience in solution architecture, pre-sales engineering, or technical consulting within the IT managed services industry
- Deep technical expertise in Cloud Solutions (DaaS, IaaS, Azure), Unified Communications (VOIP), Contact Center as a Service (CCaaS), Managed Network Services, and Managed Security Services (MDR, XDR, EDR)
- Proven ability to architect and design complex, scalable IT solutions aligned with customer business goals
- Strong understanding of infrastructure technologies, security frameworks, networking, and cloud computing models
- Demonstrated success translating technical concepts into business value through proposals, SOWs, and solution presentations
- Excellent consultative selling skills focused on trusted advisor relationships
- Proven experience leading POCs and delivering technical demonstrations
- Exceptional communication and collaboration skills with cross-functional teams and executive stakeholders
- Strong organizational skills and ability to manage multiple projects and tight deadlines
- Relevant technical certifications preferred, including Microsoft Azure Solutions Architect, Cisco CCNP/CCIE, Fortinet NSE, Palo Alto PCNSE, or VMware VCP
Benefits
Comp & perks- Med/Dental/FSA/401(k)
- Flexible Paid Time Off
- Additional variable compensation
- Remote work
