Office Coordinator, Healthcare

Atticus Advisory Solutions Inc.

. Coordinate patient schedules, confirm appointments, and assist with cancellations and rescheduling requests .

Posted 9/18/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing patient schedules, verifying insurance eligibility, and maintaining accurate records within Electronic Medical Record (EMR) systems. Exhibits strong organizational and communication skills to support efficient healthcare operations and ensure patient confidentiality.

Highest-signal resume keywords

Insurance VerificationElectronic Medical Record (EMR) SystemsMicrosoft Office ProficiencyHealthcare Administration CertificationPatient Confidentiality Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance VerificationPrior AuthorizationsElectronic Medical Record (EMR) ManagementData EntryMedical Terminology

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationExcellent Organizational SkillsTime-Management SkillsAttention to Detail

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Healthcare Administration Certification

Industry Keywords

Patient SchedulingHealthcare AdministrationMedical Office AdministrationBehavioral HealthHIPAA Compliance

About the role

Key responsibilities & impact

Coordinate patient schedules, confirm appointments, and assist with cancellations and rescheduling requests
Verify patient insurance eligibility and benefits and obtain required authorizations for medical, rehabilitation, and mental health services
Respond to patient phone calls, emails, and other communications
Assist with general patient questions and direct clinical or billing concerns to the appropriate team member
Maintain accurate and up-to-date patient information in the Electronic Medical Record (EMR) system
Enter data, upload documentation, and ensure required paperwork is complete and sent to clinical staff
Perform general virtual office duties, including managing correspondence, organizing electronic files, completing forms, tracking outstanding tasks, and maintaining administrative records
Communicate with clinical, billing, and administrative staff to support efficient day-to-day operations and a seamless patient experience
Track outstanding authorizations, credentialing items, patient documentation, insurance requests, and other time-sensitive administrative tasks through completion
Maintain patient confidentiality and handle protected health information in accordance with HIPAA requirements and organizational policies

Requirements

What you’ll need

High school diploma or equivalent required
Additional education or certification in healthcare administration, medical office administration, or a related field preferred
Previous administrative experience in a medical, rehabilitation, behavioral health, or mental health setting preferred
Experience with insurance verification and prior authorizations strongly preferred
Familiarity with Electronic Medical Record (EMR/EHR) systems
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Strong verbal and written communication skills
Excellent organizational, time-management, and follow-up skills
Strong attention to detail and ability to maintain accurate records
Ability to prioritize and manage multiple tasks independently in a remote work environment
Knowledge of medical terminology, insurance processes, and healthcare administrative procedures preferred
Ability to handle confidential and sensitive patient information professionally

Benefits

Comp & perks

Competitive compensation
Benefits
Annual leaves
Health and medical insurances
Flexible working arrangement
Opportunities for growth and development