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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technology projects and programs, with a strong focus on client-facing implementations and cross-functional collaboration. Proficient in applying AI tools to enhance project efficiency and delivery while managing complex multi-stakeholder engagements.
Highest-signal resume keywords
Project ManagementClient-Facing Technology ProjectsAI Tools ApplicationAgile MethodologiesCross-Functional Team Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementAI ToolsAgile MethodologiesScrumKanbanCI/CDRelease ManagementAPIsData FlowsCloud Environments
Soft Skills
Strong Communication SkillsRelationship BuildingProblem SolvingLeadership
Tools & Technologies
Financial Modeling ToolsProject Documentation ToolsForecasting Tools
Certifications & Qualifications
PMPPMI-ACP
Industry Keywords
B2B SaaSProfessional ServicesConsultingIncentive TechnologyLoyalty TechnologyEngagement TechnologyMarketing Technology
Tech Stack
Tools & technologiesCloudPMPSDLC
About the role
Key responsibilities & impact- Lead technology projects and programs from intake and initial scoping through execution, quality assessment, delivery, and closure
- Lead client-facing implementations and feature delivery for enterprise accounts
- Lead internal cross-platform projects such as platform modernization, data migration, and compliance work
- Own and maintain project plans aligned with client business objectives and organizational goals
- Resolve resource constraints, scope conflicts, and change requests within a shared governance structure
- Manage design, definition, build, and implementation across concurrent short- and long-term projects
- Manage project tasks, dependencies, and communications
- Work with Systems Analysts and engineering leads on requirements and process documentation
- Build trusted relationships with client contacts, external partners, and internal teams
- Use and refine AI-driven plans, schedules, project documentation, reporting, forecasting, and financial modeling tools
- Evaluate AI outputs for accuracy and handle client data responsibly
- Evaluate emerging technologies to improve team efficiency
- Follow and improve PMO delivery standards and share new practices with the PMO team
- Collaborate across engineering, QA, data, DevOps, and client-facing teams without direct authority
- Run sprint planning, present portfolio status to executives, explain change-order impacts to clients, and analyze effects on program profitability
Requirements
What you’ll need- Bachelor’s degree with 5+ years of project management experience, or Associate’s degree with 7+ years of project management experience
- Demonstrated experience using AI tools in a professional or project management context, with examples of measurable improvements to efficiency or delivery speed
- Experience managing client-facing technology projects in a B2B SaaS, professional services, or consulting environment
- Complex multi-stakeholder enterprise engagements strongly preferred
- PMP, PMI-ACP, or comparable certification is a plus but not required
- Incentive, loyalty, engagement, or marketing technology industry knowledge is a plus
- Proven leadership of cross-functional project teams in a fast-paced environment
- Strong written and verbal communication skills; able to translate complex technical concepts for non-technical client and executive audiences
- Fluency in Agile, Scrum, Kanban, and hybrid delivery methodologies
- Demonstrated ability to apply AI outputs to improve project outcomes and critically evaluate AI-generated insights
- Working familiarity with modern SDLC practices, including CI/CD, release management, and QA gates
- Technical literacy regarding APIs, integrations, data flows, and cloud environments
- Must be legally authorized to work in the United States at the time of application and throughout employment
- No visa sponsorship available now or in the future
Benefits
Comp & perks- Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
- Paid Long-Term disability and Life Insurance
- HSA/FSA plans
- Voluntary benefits such as critical, hospital, pet coverage and much more
- Employee benefit education, campaigns and wellness opportunities
- 401k retirement matching and financial planning resources
- Education reimbursement
- Several EAP resources
- 13 paid holidays and PTO time
- Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
- Employee referral bonuses
- Employee group opportunities
- Fun, casual and flexible working environment that embraces the hybrid workstyle
- Career growth opportunities
- Summer internship program
