Augeo

Account Manager

• Manage attendee registration and customer service, including responding to attendee inquiries via phone and email
• Build, update, and maintain registration content, forms, and attendee-facing communications
• Maintain attendee databases, conduct quality assurance reviews, and prepare reports
• Draft content for registration websites, event communications, and event collateral
• Coordinate event materials, including printing, packing, shipping, inventory management, and onsite distribution
• Support client communication and day-to-day project coordination activities
• Participate in client meetings and internal planning calls
• Document action items and follow-up tasks
• Assist with venue, vendor, destination, and activity research
• Support travel and logistics coordination for attendees, speakers, and event teams
• Provide onsite event support, including registration management, attendee assistance, material distribution, and operational execution

Contract Event Account Coordinator

Project Manager

• Lead technology projects and programs from intake and scoping through execution, quality assessment, delivery, and closure
• Lead client-facing implementations and feature delivery for enterprise accounts
• Lead internal cross-platform projects such as platform modernization, data migration, and compliance initiatives
• Own and maintain project plans aligned with client business objectives and organizational goals
• Resolve resource constraints, scope conflicts, and change requests within a shared governance structure
• Lead the full project lifecycle across design, definition, build, and implementation
• Manage tasks, dependencies, and communications for concurrent short- and long-term projects
• Build trusted relationships with client contacts, external partners, and internal teams
• Govern a portfolio of projects across enterprise client accounts
• Track interdependencies, resolve resource conflicts, and manage shared resources across teams
• Prioritize and communicate portfolio status in alignment with organizational strategy
• Present portfolio status to executives and explain change-order impacts on scope and timeline
• Analyze change-order impacts on program profitability
• Use and refine AI-driven plans, schedules, project documentation, reporting, forecasting, and financial modeling tools
• Evaluate AI outputs for accuracy and handle client data responsibly
• Proactively evaluate emerging technologies to improve team efficiency
• Teach and improve PMO delivery processes and standards
• Share new practices with the PMO team
• Run sprint planning with engineering teams and make early risk calls to keep programs on schedule and on budget
• Uphold Augeo’s CORE values: Collaborative, Objective, Responsive, and Earnest

Senior Project Manager

Accounts Payable

• Manage the full-cycle accounts payable process, including invoice receipt, coding, approval routing, and timely payment processing
• Review and resolve complex or escalated invoice discrepancies, vendor disputes, and payment issues
• Process a high volume of domestic and/or international vendor payments via check, ACH, and wire
• Maintain and reconcile vendor accounts, including monthly statement reconciliations and aging analysis
• Ensure proper GL coding and cost allocation in accordance with company policy and accounting standards
• Manage vendor onboarding, W-9 collection, and 1099 reporting/compliance
• Own month-end close responsibilities related to AP, including accruals, account reconciliations, and reporting
• Serve as a subject matter expert and mentor for AP procedures and troubleshooting
• Act as the point person for complex AP questions and issues, providing guidance to internal teams and driving resolution on escalated matters
• Support internal and external audits by preparing documentation and responding to inquiries
• Ensure compliance with company policies and relevant regulatory guidelines
• Build and maintain strong, professional relationships with vendors, serving as a reliable point of contact to resolve issues and support long-term partnerships

Senior Accounts Payable Accountant

Accountant

• Compile and review billing information
• Create and review sales orders
• Monitor the project invoicing cycle
• Create invoices
• Post cash receipts
• Support client collections
• Perform AR account and deposit reconciliations
• Respond to customer and internal inquiries
• Research billing and customer payment discrepancies
• Generate accounting statements and reports
• Assist with month-end and annual close
• Perform general ledger review and reconciliations
• Support day-to-day operations of the accounting department
• Complete other duties/projects as assigned
• Foster an innovative and inclusive team-oriented work environment
• Embrace Augeo's CORE values: Collaborative, Objective, Responsive and Earnest

AR Billing Accountant

Events

• Lead strategy, planning, and execution of trade shows, conferences, sponsorship activations, executive engagements, customer events, and field marketing programs
• Develop event and field marketing strategies supporting pipeline generation, customer engagement, account growth, and broader business goals
• Manage program planning and execution, including timelines, budgets, stakeholder communication, logistics, attendee experiences, and onsite operations
• Own annual and quarterly planning processes and align event portfolios to organizational objectives
• Lead sponsorship fulfillment, exhibitor programs, hosted meetings, booth activations, and experiential marketing initiatives
• Advise client stakeholders with strategic recommendations, industry insights, and program guidance
• Present program strategies, performance results, business cases, and executive-level recommendations
• Partner with sales, field marketing, creative, content, and production teams on integrated marketing programs
• Build and maintain project plans while managing communication, timelines, budgets, risks, and deliverables
• Serve as primary strategic and operational lead for assigned clients
• Track and report attendance, engagement, lead generation, pipeline influence, sponsorship outcomes, and ROI
• Analyze program results and recommend improvements
• Manage budgets, forecasting, scope changes, financial communication, and event reconciliation
• Negotiate and manage vendor, venue, sponsorship, production, and partner agreements
• Source, evaluate, and manage vendors, venues, suppliers, exhibitors, contractors, and agency partners
• Lead onsite teams during live events and activations
• Mentor junior team members and contribute to process improvements and operational excellence
• Travel approximately 30% of the year for onsite event execution and leadership
• Participate in team meetings, training, and company initiatives

Senior Field & Event Marketing Manager

• Provide operational and client program support to a team of Account Managers
• Manage operational tasks for one or more accounts and coordinate deliverables, issue resolution, documentation, and client communication
• Serve as an initial escalation point for Customer Support on designated accounts
• Investigate issues, troubleshoot causes, coordinate with partners, and drive timely resolution
• Manage multiple priorities and independently drive assigned work forward
• Attend client/program meetings and Client Delivery team meetings and training
• Create, maintain, and improve documentation of program processes, procedures, requirements, decisions, and troubleshooting steps
• Serve as back-up support to Account Managers, including client communication
• Identify opportunities for process improvement, standardization, automation, and technology use
• Partner cross-functionally with Account Management, Customer Support, Operations, Technology, and other teams
• Investigate operational, participant, reporting, and system-related challenges
• Work on other special projects as assigned

Senior Account Coordinator

• Lead technology projects and programs from intake and initial scoping through execution, quality assessment, delivery, and closure
• Lead client-facing implementations and feature delivery for enterprise accounts
• Lead internal cross-platform projects such as platform modernization, data migration, and compliance work
• Own and maintain project plans aligned with client business objectives and organizational goals
• Resolve resource constraints, scope conflicts, and change requests within a shared governance structure
• Manage design, definition, build, and implementation across concurrent short- and long-term projects
• Manage project tasks, dependencies, and communications
• Work with Systems Analysts and engineering leads on requirements and process documentation
• Build trusted relationships with client contacts, external partners, and internal teams
• Use and refine AI-driven plans, schedules, project documentation, reporting, forecasting, and financial modeling tools
• Evaluate AI outputs for accuracy and handle client data responsibly
• Evaluate emerging technologies to improve team efficiency
• Follow and improve PMO delivery standards and share new practices with the PMO team
• Collaborate across engineering, QA, data, DevOps, and client-facing teams without direct authority
• Run sprint planning, present portfolio status to executives, explain change-order impacts to clients, and analyze effects on program profitability

• Partner with clients and internal teams to develop event production strategies supporting program objectives and audience engagement
• Lead planning and execution of stage design, scenic concepts, lighting, audio, video, graphics, presentation support, speaker content, and show flow
• Develop and manage run of show documentation, production schedules, technical timelines, and show-related deliverables
• Collaborate with creative teams to bring event concepts and content to life
• Guide speaker preparation, presentation development, rehearsals, and onsite speaker support
• Lead production-focused client conversations and provide recommendations, solutions, and best practices
• Manage production budgets and align solutions with financial parameters
• Source and manage production vendors, technical partners, freelancers, and other resources
• Conduct venue assessments and technical reviews
• Lead production meetings, rehearsals, technical walkthroughs, and program dry runs
• Coordinate integration of content, graphics, video, technical elements, and show flow
• Anticipate challenges and develop proactive solutions
• Serve as key onsite production lead
• Stay current on live-events production trends, technology, and best practices
• Support production planning and solution development for new business opportunities
• Participate actively in staff and team meetings
• Represent Augeo Experience's brand in the community, industry, and with clients
• Travel approximately 30% and work extended hours during onsite event execution