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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing incentive travel programs, including budget management, supplier negotiations, and client relationship building. Proven ability to lead cross-functional teams and execute complex events while ensuring high-quality participant experiences.
Highest-signal resume keywords
Incentive Travel Program ManagementBudget ManagementSupplier NegotiationProject ManagementClient Relationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event DesignFinancial ReconciliationDestination SelectionContract ManagementAttendee CommunicationsSite VisitsProgram Budget DevelopmentProgram Expense MonitoringGifting ManagementTransportation Coordination
Soft Skills
Exceptional OrganizationAttention to DetailCreative Problem SolvingPositive LeadershipExcellent Communication
Industry Keywords
Incentive TravelMeetingsHospitality IndustryClient-Facing ExperienceThird-Party PlanningEvent ManagementCross-Functional CoordinationProgram StrategyParticipant ExperienceSupplier Management
About the role
Key responsibilities & impact- Lead mid-to-large-scale incentive travel programs and events from kickoff through execution
- Serve as the primary point of contact for clients
- Facilitate client calls, present recommendations, and guide strategic planning conversations
- Manage project timelines, budgets, financial trackers, and internal workflows
- Lead internal planning meetings and coordinate cross-functional teams
- Consult with clients on program strategy, participant experience, destination recommendations, and event design
- Design and execute incentive travel programs, including destination selection, hotel and venue sourcing, room blocks, food and beverage, transportation, excursions, group activities, gifting, registration, and attendee communications
- Partner with hotels, destination management companies, transportation providers, and other suppliers
- Oversee supplier negotiations, contracting, and vendor management
- Manage attendee experience from pre-program communications through onsite execution
- Conduct site visits and travel for onsite program management and execution, approximately 25-30%
- Develop and manage program budgets, forecasts, and financial reporting
- Monitor program expenses and identify opportunities to maximize value while maintaining quality
- Lead post-program reconciliation, billing, and financial closeout
- Ensure project deliverables, timelines, and client expectations are met
- Lead internal and client debrief sessions
- Analyze participant feedback and program outcomes
- Identify best practices and process improvements
Requirements
What you’ll need- 6-8 years of experience managing incentive travel programs, meetings, events, or related client-facing experiences
- Agency, third-party planning, incentive travel, meetings, or hospitality industry experience preferred
- Proven success leading complex programs with multiple stakeholders, suppliers, and moving parts
- Experience managing program budgets and financial reconciliation
- Strong supplier negotiation and contract management skills
- Exceptional organization, attention to detail, and project management capabilities
- Excellent communication and relationship-building skills
- Professional presence and confidence in client-facing environments
- Ability to adapt quickly, solve problems creatively, and lead with positivity
- Must be based in California, Colorado, Florida, Georgia, Illinois, Kansas, Minnesota, Missouri, Nebraska, New York, Ohio, Oklahoma, South Carolina, Texas, or Wisconsin
- Must be legally authorized to work in the United States at the time of application and throughout employment
- Visa sponsorship is not provided now or in the future, including H-1B, TN, or other employment-based visas
Benefits
Comp & perks- Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
- Paid Long-Term disability and Life Insurance
- HSA/FSA plans
- Voluntary benefits such as critical, hospital, pet coverage and much more
- Employee benefit education, campaigns and wellness opportunities
- 401k retirement matching and financial planning resources
- Education reimbursement
- Several EAP resources
- 13 paid holidays and PTO time
- Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
- Employee referral bonuses
- Employee group opportunities
- Fun, casual and flexible working environment that embraces the hybrid workstyle
- Career growth opportunities
- Summer internship program
