Senior Manager, Clinical Implementation – Partner Success

Auris Practice Solutions, LLC

. Lead the Clinical Operations workstream across the partner journey from early discovery through implementation, Go-Live, and ongoing partner support .

Posted 10/3/2026full-timeRemote • United StatesSenior💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading clinical operations, implementing healthcare practices, and managing partner relationships. Proficient in developing training programs, monitoring KPIs, and ensuring compliance with healthcare regulations.

Highest-signal resume keywords

Healthcare Operations ManagementClinical Implementation LeadershipKPI Development and MonitoringTraining and Onboarding ExpertiseStakeholder Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare ImplementationWorkflow DevelopmentProcess ImprovementStaff LeadershipClinical OperationsTraining DevelopmentProject ManagementData AnalysisHIPAA ComplianceQuality Audits

Soft Skills

Strong CommunicationFacilitation SkillsRelationship ManagementDocumentation SkillsFollow-Through

Tools & Technologies

Microsoft OfficeVideoconferencing PlatformsLearning Management SystemsProject-Tracking ToolsElectronic Clinical SystemsMaestroFusion™

Certifications & Qualifications

Doctor of Audiology DegreeAudiology License

Industry Keywords

Healthcare AdministrationPractice AdministrationTelehealthAudiologyENTRemote CareClinical OperationsPartner ManagementService-Line ImplementationsPractice Integrations

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Lead the Clinical Operations workstream across the partner journey from early discovery through implementation, Go-Live, and ongoing partner support
Participate in discovery calls with prospective partner practices to understand practice structure, staffing, patient demand, workflows, technology, and implementation needs
Provide operational guidance on integrating Auris service models and identify workflow, staffing, scheduling, or training considerations
Support recruitment and development of prospective partner practices through outreach, relationship building, and follow-up
Document and communicate discovery findings, risks, and next steps
Lead the Clinical Operations portion of new partner clinic implementations, including kickoff meetings and recurring cross-functional meetings
Establish and maintain onboarding and training schedules for remote audiologists, Clinical Assistants, and other clinic personnel
Track Clinical Operations deliverables and coordinate follow-up and escalation of readiness risks, delays, or barriers
Participate in clinical personnel interviews and selection and provide structured onboarding and readiness feedback
Develop and maintain individualized onboarding plans and monitor e-learning, shadowing, simulations, and validation activities
Coordinate remote audiologist schedules in MaestroFusion™ and other scheduling systems
Deliver and facilitate approved virtual and onsite training
Facilitate Clinical Assistant skills validation and simulated sessions with remote audiologists
Lead onsite training, workflow validation, and the operational portion of Go-Live
Provide implementation readiness recommendations to the Vice President of Clinical Operations
Serve as Clinical Operations point of contact for designated partner practices
Participate in recurring business reviews and prepare or contribute Clinical Operations, utilization, and KPI updates
Establish operational and service KPIs with clinic leadership, define targets or benchmarks, and monitor performance
Support ongoing education, refresher training, and Clinical Operations check-ins
Conduct designated workflow, documentation, implementation, or quality audits
Collaborate with Operations, Credentialing, Licensing, Human Resources, Information Technology, Scheduling, and Sales/Business Development
Draft or revise procedures, checklists, and implementation tools for approval

Requirements

What you’ll need

Seven or more years of progressive experience in healthcare operations, practice administration, clinical operations, healthcare implementation, training, partner management, or a related field
Demonstrated experience leading teams, workflows, or complex initiatives across multiple stakeholders
Experience in healthcare or practice operations, including workflow development, process improvement, staff leadership, implementation, onboarding, training, or readiness activities
Experience working directly with healthcare leaders, clinicians, and frontline staff
Experience managing multiple concurrent priorities, projects, stakeholders, and deadlines
Experience using operational or clinical performance data to develop, monitor, and communicate KPIs with practice or healthcare leadership
Working knowledge of HIPAA and patient privacy requirements in a clinical or telehealth setting
Strong written, verbal, facilitation, presentation, relationship-management, and documentation skills, with consistent follow-through
Proficiency with Microsoft Office, videoconferencing platforms, learning management systems, project-tracking tools, and electronic clinical systems
Ability to travel approximately 40% of the time, including overnight stays
Valid driver's license required
Preferred: Bachelor's or advanced degree in healthcare administration, business, clinical operations, audiology, education, or a related field, or an equivalent combination of education and experience
Preferred experience as a practice administrator, practice manager, or healthcare operations leader within a physician practice or multisite healthcare organization
Preferred experience in ENT, audiology, hearing healthcare, telehealth, remote care, or another specialty-practice environment
Preferred experience supporting new clinic launches, service-line implementations, practice integrations, or healthcare technology adoption
Preferred Doctor of Audiology degree, audiology license, or clinical audiology experience

Benefits

Comp & perks

Bonuses tied to signing new partner practices, adding hours and locations with existing partners, and goal completion
401(k)
Paid time off
Holiday pay
Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) to help cover individual health insurance premiums and qualified medical expenses
Remote home office with reliable high-speed internet and private workspace
Reasonable accommodations for qualified individuals with disabilities