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Customer Solutions Project Manager
Aussie Broadband. Oversee successful delivery of Cloud and Network projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project Management within the Telco industry, utilizing methodologies such as PRINCE2, AGILE, and PMBOK to ensure successful project delivery. Proven ability to manage stakeholder relationships and enhance service delivery through effective communication and collaboration.
Highest-signal resume keywords
Project Management ExpertisePRINCE2 MethodologyAGILE MethodologyStakeholder Relationship ManagementTelco Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBudget ManagementSchedule ManagementPerformance Metrics TrackingBusiness Case PreparationProcurement CoordinationStatus ReportingResource ManagementOperational PlanningStrategic Planning
Soft Skills
Effective CommunicationCollaborationAgilityDecisivenessRelationship Building
Tools & Technologies
MS Project
Industry Keywords
TelcoISPCustomer Solutions PMO
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Oversee successful delivery of Cloud and Network projects
- Manage projects using best practice methodologies
- Conduct kick-off meetings for new projects, understanding context and preparing business cases
- Coordinate end-to-end delivery, including procurement, ensuring tasks meet timeframes and budget
- Provide regular and accurate status updates to stakeholders
- Collaborate with stakeholders to enhance service delivery
- Manage project team availability, identifying additional resource needs and escalating when necessary
- Maintain records of customer interactions
- Provide feedback on team members for consideration and inclusion in development and training plans
- Contribute to operational and strategic planning processes of the Customer Solutions PMO
Requirements
What you’ll need- Understanding of the Telco industry
- Project Management expertise with methodologies like PRINCE2, AGILE, PMBOK, and MS Project
- Minimum 3 years' experience in a similar role within telco or ISP
- Proven track record in managing projects meeting schedule, budget, and key performance metrics
- Passion for exceeding customer expectations
- Demonstrated ability to foster positive relationships with internal teams and suppliers
- Agility, decisiveness, collaboration, and effective communication
- Ability to manage stakeholder relationships and project teams
Benefits
Comp & perks- Permanent full-time employment
- 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)
- Discounted internet up to the value of $109 per month
- 20% off Mobile services
- Fitness Passport for access to multiple gyms and pools across Australia
- Flexible working arrangements
- Employee Assistance Program (EAP)
- Discounts with Specsavers, HCF, and many more
- Monthly rewards and recognition
- Internal training and development resources to support your career growth
- Yearly Aussie merch allowance
- Paid community service leave for all staff
- Inclusive workplace and Equal Opportunity Employer